Job Description
Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud.
Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including;Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & **** Lucy!
About the Role
As the Assistant Manager at Platypus Shoes Canberra Civic, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
Key Responsibilities
Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
Motivate and inspire the team to deliver outstanding results in sales and customer experience
Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
Manage rosters and wage spend in line with company targets and operational efficiency
Coach and mentor team members, driving high morale, ongoing training, and succession planning
Oversee stock levels, store presentation, shrinkage control, and operational excellence
Ensure compliance with all OH&S policies and relevant state and national legislation
Skills and Experience
Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
Proven ability to lead a team and deliver strong results in sales and KPIs
A proactive, hands-on leader with a 'Make it Happen' mindset
Strong communication skills and a passion for coaching others
Operational know-how across stock management and visual merchandising
A genuine enthusiasm for customer experience and working with premium product
Benefits
Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off
Career Growth: Extensive training and development programs to support your growth
Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, ****** orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including;Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & **** Lucy!
About the Role
As the Assistant Manager at Platypus Shoes Canberra Civic, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
Key Responsibilities
Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
Motivate and inspire the team to deliver outstanding results in sales and customer experience
Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
Manage rosters and wage spend in line with company targets and operational efficiency
Coach and mentor team members, driving high morale, ongoing training, and succession planning
Oversee stock levels, store presentation, shrinkage control, and operational excellence
Ensure compliance with all OH&S policies and relevant state and national legislation
Skills and Experience
Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
Proven ability to lead a team and deliver strong results in sales and KPIs
A proactive, hands-on leader with a 'Make it Happen' mindset
Strong communication skills and a passion for coaching others
Operational know-how across stock management and visual merchandising
A genuine enthusiasm for customer experience and working with premium product
Benefits
Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off
Career Growth: Extensive training and development programs to support your growth
Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, ****** orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
💡 Quick Summary
Seeking a career-building opportunity? The Platypus Assistant Store Manager - Canberra Civic position is now open for candidates interested in the Customer Care sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
