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CSL Plasma
Customer Service - Donor Support Technician
CSL Plasma · Miami, FL, United States · via Indeed
15 hours ago
Part-time
No Degree Mentioned
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Job highlights
Identified by Google from the original job post
Qualifications
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
High school diploma or equivalent required
Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
6 more items(s)
Responsibilities
Responsible for preparing the donor, donor area and equipment for the pheresis processors
You will report to the Assistant Center Manager
Prepares the autopheresis machine for the pheresis process
20 more items(s)
Job description
Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: North Miami, Florida, United States
Employer Reference: R-275738
Job Description
The Opportunity
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
The Role
• Prepares the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnect the donor when the process is complete.
• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.
Your skills and experience
Education
High school diploma or equivalent required
Experience
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Will perform basic math calculations
Working Conditions
(physical & mental requirements)
• Understand, remember and apply oral and/or written instructions
• Understand and follow basic instructions and guidelines
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs
#VHP
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
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UPS
Preferred Customer Associate Mon-Fri 11:30am- 8pm
UPS · Miami, FL, United States · via LinkedIn
4 hours ago
Full–time
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
Skilled in use of Microsoft Suite (Excel, Word and Outlook)
Knowledgeable with computers
Thorough understanding of freight forwarding industry
6 more items(s)
Responsibilities
The Customer Services Associate will deal with shipment and other service-related issues to provide an enhanced level of customer services and operational support
To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time frames
Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship
9 more items(s)
Job description
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Description:
The Customer Services Associate will deal with shipment and other service-related issues to provide an enhanced level of customer services and operational support.
💡 Quick Summary
Seeking a career-building opportunity? The Preferred Customer Associate Mon-Fri 11:30am- 8pm position is now open for candidates interested in the Customer Care Executive sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
