Job Description
We are a busy print shop looking for a skilled and reliable Graphic Designer / Customer Service Representative with at least 3 years of experience working in a print shop environment. This role combines customer interaction with hands-on design and print production preparation. The ideal candidate understands print workflows, communicates clearly with clients, and can move jobs efficiently from concept to production.
Key Responsibilities
- Work directly with customers to understand print project requirements
- Create and modify print-ready artwork for a variety of products (business cards, flyers, signage, brochures, etc.)
- Prepare files for production including proper sizing, bleed, margins, and color setup
- Check customer files and correct issues before printing
- Provide estimates and assist with order entry
- Coordinate jobs with production staff to ensure deadlines are met
- Manage multiple projects in a fast-paced print environment
- Maintain organized job files and customer records
Required Qualifications
- Minimum 3 year’s experience in a print shop
- Strong knowledge of print production processes and file preparation
- Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop)
- Understanding of CMYK color, bleeds, imposition, and print formats
- Excellent customer service and communication skills
- Ability to multitask and prioritize in a busy environment
- Strong attention to detail
Preferred Qualifications
- Experience with wide-format printing and signage
- Familiarity with digital printers and RIP software
- Experience with estimating or print order management systems (Avanti)
- Promotional products experience would be a great asset
What We Offer
- Competitive salary based on experience.
- Stable work environment in an established print shop
- Opportunity to work on a wide variety of print projects
- Supportive team environment
Job Type: Full-time
Pay: $20.00-$24.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
RRSP match
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Print Shop Associate (Graphic Design/CSR/Finishing) position is now open for candidates interested in the Arts, Entertainment & Recreation sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Arts, Entertainment & Recreation is a plus.
