Job Description
Job Summary
Do you have experience of working in prisons or the wider criminal justice system?
The Senior Engagement Officer will provide a vital role in ensuring that those in custody are able to influence decisions made about the healthcare services and delivery of services within their secure establishments.
The post holder will work as part of our Prison Patient Engagement Team and will be located in the South East, ensuring the successful delivery of our NHS commissioned contract. The post holder will be working directly with vulnerable and seldom heard groups of prisoners by getting their feedback on the healthcare they receive and supporting them to make recommendations for improvements. This includes exploring the care they receive from doctors, nurses, mental health provisions, ****** health and much more.
Main duties of the job
This is a really exciting opportunity to join our growing service with lots of opportunities for development and growth!
We welcome applications from candidates with lived experience.
Some Of The Essential Criteria For The Role:
• Experience of working within the criminal justice system.
• Experience of working with people with lived experience (PwLE).
• Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public
• Ability to deal calmly and effectively with conflict.
• Ability to work with groups from different backgrounds and cultures.
• Willingness to work within ABLs core values.
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
We are a values driven organisation, dedicated to reducing health inequalities and improving peoples lives. We would love to hear from you if you would like the opportunity to work with in a close team of committed professionals and you share our values of designing and delivering health services.
Date posted
2+ January 2026
Pay scheme
Other
Salary
£30,000 a year Pro Rata (Part Time)
Contract
Permanent
Working pattern
Part-time
Reference number
E0343-25-0005ABL664a
Job locations
H M Prison
Romsey Road
Winchester
Hampshire
SO22 5DF
HM Prison Kingston
122 Milton Road
Portsmouth
PO3 6AS
Job Description
Job responsibilities
This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.
The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.
Main Duties And Responsibilities:
Working closely with prisoners, and prison staff, to organise and facilitate quarterly patient engagement activities in the form of face-to-face focus groups, 1:1 and telephone interviews, written communication methods across the prison estate.
Support with additional projects as requested with specific healthcare topics including procurements of prison healthcare.
Provide feedback from prison visits in the form of balanced reports; qualitative and quantitative.
Support the business development team with new opportunities.
Work closely with NHS Commissioners to ensure successful delivery of the contract.
Where directed attend networking events to broaden knowledge, business opportunities and promote the ethos and vision of ABL Health.
Attending prison training as requested to ensure knowledge and understanding of processes and security.
Attend training as required to maintain a good understanding of criminal justice and health.
Skills & Competencies Required:
A passion for reducing health inequalities; particularly within secure settings.
A hard-working approach and good problem-solving skills.
Confidence, and experience, in working in challenging environments.
A real motivation to influence change and support those with Lived Experience.
Someone who can live and breathe the ABL values!
Job Description Job Responsibilities
This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.
The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.
Skills & Competencies Required:
A passion for reducing health inequalities; particularly within secure settings.
A hard-working approach and good problem-solving skills.
Confidence, and experience, in working in challenging environments.
A real motivation to influence change and support those with Lived Experience.
Someone who can live and breathe the ABL values!
Person Specification
Qualifications Desirable
• Educated to degree level or above.
• Health and Social Care Qualification and/or equivalent experience.
Experience Essential
• Experience of working within the Criminal Justice System.
• Experience of working within custodial settings and/or secure environments.
• Experience of working with people with Lived Experience (PwLE).
• Experience of facilitating groupwork and/or 1:1 interviews with Service Users.
• Experience of report writing.
Desirable
• Experience of working within a healthcare setting.
• Having Lived Experience of the Criminal Justice System.
• Experience of using translation services.
• Experience of overcoming language barriers.
• Core Skills Training.
• Motivational Interviewing Training.
• Experience of high-level partnership working/collaborating with key stakeholders.
Skills and Knowledge Essential
• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public.
• Knowledge of working with and around the prison regime, and how healthcare works within a custodial setting.
• 1:1 interviewing skills and motivational interviewing skills.
• Effective influencing and negotiation skills with stakeholders.
• Group facilitation skills.
• Excellent organisational skills with the ability to prioritise tasks and effectively meet deadlines amid a range of competing demands.
• Ability to work with groups from different backgrounds and cultures.
• Ability to collate and analyse data.
• Ability to deal calmly and effectively with conflict and/or difficult situations.
• Good IT skills.
• Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
• Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
• IT skills.
Desirable
• Understanding of healthcare commissioning environment.
• Good knowledge of working with vulnerable people and complexities within this.
• Knowledge of strength-based approaches to working with people.
Job Specific Requirements Essential
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.
• Self-reflection and awareness.
• Willingness to work within ABLs core values.
Desirable
• Prison/ Security Clearance.
• Counter Terrorism Check (CTC).
Person Specification Qualifications Desirable
• Educated to degree level or above.
• Health and Social Care Qualification and/or equivalent experience.
Experience Essential
• Experience of working within the Criminal Justice System.
• Experience of working within custodial settings and/or secure environments.
• Experience of working with people with Lived Experience (PwLE).
• Experience of facilitating groupwork and/or 1:1 interviews with Service Users.
• Experience of report writing.
Desirable
• Experience of working within a healthcare setting.
• Having Lived Experience of the Criminal Justice System.
• Experience of using translation services.
• Experience of overcoming language barriers.
• Core Skills Training.
• Motivational Interviewing Training.
• Experience of high-level partnership working/collaborating with key stakeholders.
Skills and Knowledge Essential
• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public.
• Knowledge of working with and around the prison regime, and how healthcare works within a custodial setting.
• 1:1 interviewing skills and motivational interviewing skills.
• Effective influencing and negotiation skills with stakeholders.
• Group facilitation skills.
• Excellent organisational skills with the ability to prioritise tasks and effectively meet deadlines amid a range of competing demands.
• Ability to work with groups from different backgrounds and cultures.
• Ability to collate and analyse data.
• Ability to deal calmly and effectively with conflict and/or difficult situations.
• Good IT skills.
• Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
• Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
• IT skills.
Desirable
• Understanding of healthcare commissioning environment.
• Good knowledge of working with vulnerable people and complexities within this.
• Knowledge of strength-based approaches to working with people.
Job Specific Requirements Essential
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.
• Self-reflection and awareness.
• Willingness to work within ABLs core values.
Desirable
• Prison/ Security Clearance.
• Counter Terrorism Check (CTC).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
ABL Health Ltd
Address
H M Prison
Romsey Road
Winchester
Hampshire
SO22 5DF
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
Do you have experience of working in prisons or the wider criminal justice system?
The Senior Engagement Officer will provide a vital role in ensuring that those in custody are able to influence decisions made about the healthcare services and delivery of services within their secure establishments.
The post holder will work as part of our Prison Patient Engagement Team and will be located in the South East, ensuring the successful delivery of our NHS commissioned contract. The post holder will be working directly with vulnerable and seldom heard groups of prisoners by getting their feedback on the healthcare they receive and supporting them to make recommendations for improvements. This includes exploring the care they receive from doctors, nurses, mental health provisions, ****** health and much more.
Main duties of the job
This is a really exciting opportunity to join our growing service with lots of opportunities for development and growth!
We welcome applications from candidates with lived experience.
Some Of The Essential Criteria For The Role:
• Experience of working within the criminal justice system.
• Experience of working with people with lived experience (PwLE).
• Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public
• Ability to deal calmly and effectively with conflict.
• Ability to work with groups from different backgrounds and cultures.
• Willingness to work within ABLs core values.
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
We are a values driven organisation, dedicated to reducing health inequalities and improving peoples lives. We would love to hear from you if you would like the opportunity to work with in a close team of committed professionals and you share our values of designing and delivering health services.
Date posted
2+ January 2026
Pay scheme
Other
Salary
£30,000 a year Pro Rata (Part Time)
Contract
Permanent
Working pattern
Part-time
Reference number
E0343-25-0005ABL664a
Job locations
H M Prison
Romsey Road
Winchester
Hampshire
SO22 5DF
HM Prison Kingston
122 Milton Road
Portsmouth
PO3 6AS
Job Description
Job responsibilities
This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.
The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.
Main Duties And Responsibilities:
Working closely with prisoners, and prison staff, to organise and facilitate quarterly patient engagement activities in the form of face-to-face focus groups, 1:1 and telephone interviews, written communication methods across the prison estate.
Support with additional projects as requested with specific healthcare topics including procurements of prison healthcare.
Provide feedback from prison visits in the form of balanced reports; qualitative and quantitative.
Support the business development team with new opportunities.
Work closely with NHS Commissioners to ensure successful delivery of the contract.
Where directed attend networking events to broaden knowledge, business opportunities and promote the ethos and vision of ABL Health.
Attending prison training as requested to ensure knowledge and understanding of processes and security.
Attend training as required to maintain a good understanding of criminal justice and health.
Skills & Competencies Required:
A passion for reducing health inequalities; particularly within secure settings.
A hard-working approach and good problem-solving skills.
Confidence, and experience, in working in challenging environments.
A real motivation to influence change and support those with Lived Experience.
Someone who can live and breathe the ABL values!
Job Description Job Responsibilities
This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.
The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.
Skills & Competencies Required:
A passion for reducing health inequalities; particularly within secure settings.
A hard-working approach and good problem-solving skills.
Confidence, and experience, in working in challenging environments.
A real motivation to influence change and support those with Lived Experience.
Someone who can live and breathe the ABL values!
Person Specification
Qualifications Desirable
• Educated to degree level or above.
• Health and Social Care Qualification and/or equivalent experience.
Experience Essential
• Experience of working within the Criminal Justice System.
• Experience of working within custodial settings and/or secure environments.
• Experience of working with people with Lived Experience (PwLE).
• Experience of facilitating groupwork and/or 1:1 interviews with Service Users.
• Experience of report writing.
Desirable
• Experience of working within a healthcare setting.
• Having Lived Experience of the Criminal Justice System.
• Experience of using translation services.
• Experience of overcoming language barriers.
• Core Skills Training.
• Motivational Interviewing Training.
• Experience of high-level partnership working/collaborating with key stakeholders.
Skills and Knowledge Essential
• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public.
• Knowledge of working with and around the prison regime, and how healthcare works within a custodial setting.
• 1:1 interviewing skills and motivational interviewing skills.
• Effective influencing and negotiation skills with stakeholders.
• Group facilitation skills.
• Excellent organisational skills with the ability to prioritise tasks and effectively meet deadlines amid a range of competing demands.
• Ability to work with groups from different backgrounds and cultures.
• Ability to collate and analyse data.
• Ability to deal calmly and effectively with conflict and/or difficult situations.
• Good IT skills.
• Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
• Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
• IT skills.
Desirable
• Understanding of healthcare commissioning environment.
• Good knowledge of working with vulnerable people and complexities within this.
• Knowledge of strength-based approaches to working with people.
Job Specific Requirements Essential
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.
• Self-reflection and awareness.
• Willingness to work within ABLs core values.
Desirable
• Prison/ Security Clearance.
• Counter Terrorism Check (CTC).
Person Specification Qualifications Desirable
• Educated to degree level or above.
• Health and Social Care Qualification and/or equivalent experience.
Experience Essential
• Experience of working within the Criminal Justice System.
• Experience of working within custodial settings and/or secure environments.
• Experience of working with people with Lived Experience (PwLE).
• Experience of facilitating groupwork and/or 1:1 interviews with Service Users.
• Experience of report writing.
Desirable
• Experience of working within a healthcare setting.
• Having Lived Experience of the Criminal Justice System.
• Experience of using translation services.
• Experience of overcoming language barriers.
• Core Skills Training.
• Motivational Interviewing Training.
• Experience of high-level partnership working/collaborating with key stakeholders.
Skills and Knowledge Essential
• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public.
• Knowledge of working with and around the prison regime, and how healthcare works within a custodial setting.
• 1:1 interviewing skills and motivational interviewing skills.
• Effective influencing and negotiation skills with stakeholders.
• Group facilitation skills.
• Excellent organisational skills with the ability to prioritise tasks and effectively meet deadlines amid a range of competing demands.
• Ability to work with groups from different backgrounds and cultures.
• Ability to collate and analyse data.
• Ability to deal calmly and effectively with conflict and/or difficult situations.
• Good IT skills.
• Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
• Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
• IT skills.
Desirable
• Understanding of healthcare commissioning environment.
• Good knowledge of working with vulnerable people and complexities within this.
• Knowledge of strength-based approaches to working with people.
Job Specific Requirements Essential
• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.
• Self-reflection and awareness.
• Willingness to work within ABLs core values.
Desirable
• Prison/ Security Clearance.
• Counter Terrorism Check (CTC).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
ABL Health Ltd
Address
H M Prison
Romsey Road
Winchester
Hampshire
SO22 5DF
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
💡 Quick Summary
Seeking a career-building opportunity? The Prisons Senior Engagement Officer position is now open for candidates interested in the Health Jobs sector. This role in Portsmouth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
