Job Description
Posted Sunday, 1 February 2026, 3:00 am
Protecting the health of our water.
We believe that’s worth caring about.
About Us:
At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.
So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.
About the job:
We’re looking for an experienced Process Improvement & Training Administrator to join our team in Auckland.
The role involves:
Being responsible for efficient administrative and office services
Supporting office operations, procedures and administrative functions.
Creating a pilot process to verify employee competency across different roles in the Auckland business to ensure we are compliant with our clients
Coordination and monitoring of training for staff members, being the main point of contact for training providers
Organising and maintaining documentation in appropriate locations.
Support with costing & invoices within the support team.
What you’ll need:
At least 2 years’ experience in an administrative role and NCEA Level 2 or higher.
Strong computer, communication and interpersonal skills.
High degree of accuracy, timeliness and attention to detail
Experience in a compliance related industry is preferable.
Full class 1 license.
All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and ******* testing.
If you have any further questions, please email careers@citycarewater.co.nz
Benefits and culture:
At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong:
Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, thoughts and experiences, support each other and have some fun.
Employee benefits and discounts via BOOST.
Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter
You’re covered from your very first day, with bereavement leave and five days’ sick leave available right from the start.
Our culture values different perspectives and we provide mentorship and training to help all team members succeed and progress in their careers.
Find out more:
Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.
We encourage all applicants, regardless of their background or experience, to if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.
Protecting the health of our water.
We believe that’s worth caring about.
About Us:
At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.
So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.
About the job:
We’re looking for an experienced Process Improvement & Training Administrator to join our team in Auckland.
The role involves:
Being responsible for efficient administrative and office services
Supporting office operations, procedures and administrative functions.
Creating a pilot process to verify employee competency across different roles in the Auckland business to ensure we are compliant with our clients
Coordination and monitoring of training for staff members, being the main point of contact for training providers
Organising and maintaining documentation in appropriate locations.
Support with costing & invoices within the support team.
What you’ll need:
At least 2 years’ experience in an administrative role and NCEA Level 2 or higher.
Strong computer, communication and interpersonal skills.
High degree of accuracy, timeliness and attention to detail
Experience in a compliance related industry is preferable.
Full class 1 license.
All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and ******* testing.
If you have any further questions, please email careers@citycarewater.co.nz
Benefits and culture:
At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong:
Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, thoughts and experiences, support each other and have some fun.
Employee benefits and discounts via BOOST.
Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter
You’re covered from your very first day, with bereavement leave and five days’ sick leave available right from the start.
Our culture values different perspectives and we provide mentorship and training to help all team members succeed and progress in their careers.
Find out more:
Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.
We encourage all applicants, regardless of their background or experience, to if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.
💡 Quick Summary
Seeking a career-building opportunity? The Process Improvement / Training Administrator position is now open for candidates interested in the Remote Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.