Add listing Add

Process Training Manager//International Voice Process//Travel Process

Place of work Kolkata
Contract type Full-time
Start date -
Salary -

Job details

Job description, work day and responsibilities

Leading BPO in Kolkata

Hiring for Process Training Manager

International Voice Process

Travel Experience is Preferred

Must be working as Training Manager on papers for at least 1 year in BPO or tenured Deputy Manager Training in International BPO(Customer service)

Experience in International Voice Process is Mandatory

CTC UPTO 17LPA based on Last CTC & Experience

Candidates willing to relocate can also apply

Shifts 24*7

Interested candidates can mail cv at simmi@hiresquad.in or call at 8467054123

Roles & Responsibilities

ï‚· Identify and assess future and current training needs through job analysis, career paths, annual

performance appraisals and consultation with line managers

ï‚· Draw an overall or individualized training and development plan that addresses needs and expectations

ï‚· Conduct effective induction and orientation sessions

 Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them

ï‚· Develop/ enhance the current training methodologies/ framework

ï‚· Resolve any process related opportunities and tailor training programs as necessary

ï‚· Maintain a keen understanding of training trends, developments and best practices

ï‚· Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

ï‚· Schedule training sessions, organizes information cascade and other interventions for team

ï‚· Review existing training materials and manuals to determine appropriateness and relevance and update accordingly

ï‚· Work with managers to address learning issues, instruction problems, or new educational needs

regarding specific employees or departments

The position is suitable for candidates with education

This position is suitable for fresh graduate

Company address

India
West Bengal
Kolkata Show on map Get directions
Company Name: International BPO
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1240065, Published: 1 day ago, Company registered: 2 months ago

Other offers

2255login
399 job offers
Urgently Required Word Press Designer for a Digital Marketing Company
2255login
2255login
Job Title Word Press Developer Job Summary : Key Responsibilities : - Design and Layout : Create visually appealing and functional web designs, including layouts, themes, typography, and graphics, ensuring they align wit...
2255login
399 job offers
Bpo Recruiter
2255login
2255login
**Job description** • *Company Summary**: - _**International BPO Recruitment Experience is Must,**_ - **job profile**:_ There is an immediate opening for 1 open position of HR Recruiter for Full Time jobs in Saltlake, Ko...
2255login
399 job offers
10th|12th pass candidates hiring for BPO
2255login
2255login
OLX Home / Jobs / BPO & Telecaller 10th/12th pass candidates hiring for BPO Chinar Park, Kolkata, West Bengal Today Details Salary period Monthly Position type Full-time Salary from 12000 Salary to 22000 Description ...
2255login
399 job offers
Telesales/bpo/customerservice/coordinator
2255login
2255login
Role and Responsibility Handle all inbound/outbound Enquiries. Address client queries. Follow up with clients. Schedule and coordinate meetings. Requirements : - Fluency in English, Hindi and Bengali - Excellent Communic...
2255login
399 job offers
Recruitment Is Going For International BPO/ US Sales
2255login
2255login
We Have an Opening for US Sales for Outbound/Inbound Energy Process!!! Join US with Huge Hike+ Incentive Interview Mode- Face 2 Face Interview Only Candidate Profile: • Must have experience in Inbound/Outbound US Sales P...
2255login
399 job offers
Bpo - Domestic Process
2255login
2255login
Job Title : BPO-Domestic Voice Process Executive Department : Customer Service Reports to : Team Lead Summary : Responsibilities : - Answer customer calls in a professional and courteous manner. - Understand and resolve ...
2255login
399 job offers
BPO/Telecaller
2255login
2255login
Designation: BPO/Telecaller Qualification : - Diploma, 10th, BA, 12th, B.Com Experience : - Freshers Working Hours : - 9 am to 6 pm Type of Job: - Full time job Skills: - Good communication skills. - Handling inbound cal...
2255login
399 job offers
Web Chat Bpo (Nonvoice)
2255login
2255login
Hiring for International webchat process in a top leading MNC ITES/BPO co. Customer service experience professionals with min of 9 months and above experience can apply Job Title: Web Chat Requirements : 1.Good Communica...
2255login
399 job offers
Opening For Quality Analyst
2255login · Indore, IN
2255login
· Indore, IN
SkillSet: quality, customer relations, test cases, calibration, auditing. We are hiring for the below mentioned positions in a leading International BPO: Designation: Quality Analyst/ Trainer/Assistant Manager Quality Lo...
2255login
399 job offers
Job available
2255login · Indore, IN
2255login
· Indore, IN
Job available Tell calling work Back office More details ke liye contact me
2255login
399 job offers
HR Business Partner |HRBP| for BPO| KPO Company
2255login
2255login
Provide consulting and business partnering support to leadership and business line managers in achieving company objectives -Develop a Trusted Advisor relationship with key leaders at multiple levels within the supported...
2255login
399 job offers
Hiring for Multiple profile apply now
2255login
2255login
Location- Vijay Nagar Indore 20000/- to 35000/- Male & Female both can apply No Education Barrier
2255login
399 job offers
Customer Support | BPO
2255login
2255login
Location : Indore, Mohali, Gurgaon, Bangalore Required Skill set : - Graduate in any domain. Excellent communication in English and Hindi. Experience minimum 18 months of BPO Banking experience - Customer Support Experie...
2255login
399 job offers
Company Hiring without any charges
2255login
2255login
SP Pristine Pvt. Ltd. First Floor, Mangal City Mall, Scheme 54, Vijay Nagar , AB Rd, Indore, Madhya Pradesh 452010
Recommend to friend Share on facebook Print Get route to office