Job Description
The position will be responsible to investigate customer's complaint with their problem-solving skills and will write a letter to the customer based on their understanding of the customer needs to respond to their complaint.
Must Have
- Min qualification - graduation
Proficient in English speaking and writing
Typing speed above 30 WPM
Preferred
Experience of working on complaints/escalations
Should have exposure working with global clients in a BPO, Bank
💡 Quick Summary
Seeking a career-building opportunity? The Processing Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.