Job Description
PagerDuty (NYSE:PD) is a frontrunner in Digital Operations Management, trusted by organizations around the globe to provide seamless digital experiences for customers. With over 13,000 organizations, including 60 of the Fortune 100, using our platform, we play a pivotal role in their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Our notable clientele includes industry giants such as GE, Cisco, Genentech, Electronic Arts, and Netflix.
We are on the lookout for a Product Manager for Mobile and App Experience to join our dedicated, customer-centric team as we lead the charge towards fully automated operations. Our vision is a future where AI-enhanced software developers can create and deploy applications significantly faster, ensuring those applications run smoothly and autonomously. When unexpected challenges arise, our AI agents and automated solutions will handle most issues, allowing human teams to dedicate their efforts to innovation rather than crisis management.
The App Experience Platform team is at the core of delivering a scalable and consistent user experience across PagerDuty's Operations Cloud. We accomplish this by adhering to unified technology standards and UI principles to provide exemplary user experiences for PagerDuty admins, incident responders, and other stakeholders.
In this role, you will collaborate closely with UX design, engineering, and program management to speed up product development, ensuring we offer an outstanding user experience that meets broader market needs.
Key Responsibilities
• Work closely with product and UX design managers to gain deep insights into PagerDuty Operations Cloud functionality and customer journeys.
• Collaborate with our app and platform product teams to clarify, consolidate, and prioritize their UX needs.
• Deliver an impactful web and mobile user experience platform that empowers app teams to achieve market-leading usability.
• Champion Accessibility initiatives and ensure compliance with FedRAMP, as well as manage internationalization (i18n) and localization (l10n) efforts to expand our customer reach.
• Create and uphold an integrated roadmap that aligns with business objectives and product team requirements.
Basic Qualifications
• Minimum of 2 years of product management experience in SaaS, enterprise software, or developer tools.
• Experience in web and mobile application design and technical implementation.
• Strong technical aptitude and communication skills for effective collaboration with senior engineers.
• Proven success in high-velocity product teams that deliver customer-value through iterative processes and tight feedback loops.
• Proficient in analytics tools with a strong track record of making data-driven decisions.
• Excellent communication skills to convey information clearly to customers and internal stakeholders across product and market channels.
• Demonstrated empathy for customers and a curiosity-driven approach to understanding their needs.
• Ability to lead through influence to drive team outcomes.
• Exceptional collaboration and communication skills to simplify complex technical concepts.
Preferred Qualifications
• Bachelor's degree or higher in Engineering, Computer Science, or a related technical field; or equivalent practical experience in software engineering.
• Strong grasp of incident response and DevOps workflows.
• Ideal candidates will be based near a PagerDuty office location such as Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA).
The base salary for this role ranges from 140,000 to 235,000 USD. Additional compensation may include bonus, commission, equity, and/or benefits.
Your recruiter will provide more information on the specific salary range for your work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet all the qualifications. We value potential and consider the complete professional journey of each candidate. If this role doesn't seem like the right fit for you, we invite you to sign up for job alerts for future opportunities!
Where We Work
PagerDuty follows a hybrid work model with offices in major cities including Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility, we cannot hire candidates from certain locations.
Location Restrictions:
PagerDuty cannot employ candidates residing in specific regions of Australia, Canada, or the United States. You must live in an eligible location based on role requirements.
Our Values
Our organizational values guide our customer relations, collaboration, product development, and the fostering of a culture of belonging. They define both our actions and what it means to embody the spirit of being a Dutonian.
Our leaders are accountable for creating high-performance environments and driving engagement and performance. PagerDuty emphasizes four key leadership dimensions: Lead Self, Lead the Team, Lead the Business, and Lead the Future.
What We Offer
As a global organization, our total rewards approach is competitive with industry standards, considering local laws and regulations. Benefits include:
• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity opportunities
• Retirement or pension plans
• Generous paid vacation time
• Paid holidays and sick leave
• Wellness days and additional paid time off
• Parental leave of 22 weeks for pregnant individuals and 12 weeks for non-pregnant partners
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs
• Eligibility for specific benefits may vary based on role, region, and tenure.
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, empowering business resilience and operational efficiency through AI-driven solutions. Join our well-respected team as we continue to provide essential support to businesses worldwide.
We are proud to be recognized as a Great Place to Work, alongside being listed as a Fortune Best Workplace for Millennials and others.
Explore more about our company culture and opportunities on our careers site and follow us on social media for updates.
Additional Information
PagerDuty is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities during the application process.
We are on the lookout for a Product Manager for Mobile and App Experience to join our dedicated, customer-centric team as we lead the charge towards fully automated operations. Our vision is a future where AI-enhanced software developers can create and deploy applications significantly faster, ensuring those applications run smoothly and autonomously. When unexpected challenges arise, our AI agents and automated solutions will handle most issues, allowing human teams to dedicate their efforts to innovation rather than crisis management.
The App Experience Platform team is at the core of delivering a scalable and consistent user experience across PagerDuty's Operations Cloud. We accomplish this by adhering to unified technology standards and UI principles to provide exemplary user experiences for PagerDuty admins, incident responders, and other stakeholders.
In this role, you will collaborate closely with UX design, engineering, and program management to speed up product development, ensuring we offer an outstanding user experience that meets broader market needs.
Key Responsibilities
• Work closely with product and UX design managers to gain deep insights into PagerDuty Operations Cloud functionality and customer journeys.
• Collaborate with our app and platform product teams to clarify, consolidate, and prioritize their UX needs.
• Deliver an impactful web and mobile user experience platform that empowers app teams to achieve market-leading usability.
• Champion Accessibility initiatives and ensure compliance with FedRAMP, as well as manage internationalization (i18n) and localization (l10n) efforts to expand our customer reach.
• Create and uphold an integrated roadmap that aligns with business objectives and product team requirements.
Basic Qualifications
• Minimum of 2 years of product management experience in SaaS, enterprise software, or developer tools.
• Experience in web and mobile application design and technical implementation.
• Strong technical aptitude and communication skills for effective collaboration with senior engineers.
• Proven success in high-velocity product teams that deliver customer-value through iterative processes and tight feedback loops.
• Proficient in analytics tools with a strong track record of making data-driven decisions.
• Excellent communication skills to convey information clearly to customers and internal stakeholders across product and market channels.
• Demonstrated empathy for customers and a curiosity-driven approach to understanding their needs.
• Ability to lead through influence to drive team outcomes.
• Exceptional collaboration and communication skills to simplify complex technical concepts.
Preferred Qualifications
• Bachelor's degree or higher in Engineering, Computer Science, or a related technical field; or equivalent practical experience in software engineering.
• Strong grasp of incident response and DevOps workflows.
• Ideal candidates will be based near a PagerDuty office location such as Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA).
The base salary for this role ranges from 140,000 to 235,000 USD. Additional compensation may include bonus, commission, equity, and/or benefits.
Your recruiter will provide more information on the specific salary range for your work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet all the qualifications. We value potential and consider the complete professional journey of each candidate. If this role doesn't seem like the right fit for you, we invite you to sign up for job alerts for future opportunities!
Where We Work
PagerDuty follows a hybrid work model with offices in major cities including Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility, we cannot hire candidates from certain locations.
Location Restrictions:
PagerDuty cannot employ candidates residing in specific regions of Australia, Canada, or the United States. You must live in an eligible location based on role requirements.
Our Values
Our organizational values guide our customer relations, collaboration, product development, and the fostering of a culture of belonging. They define both our actions and what it means to embody the spirit of being a Dutonian.
Our leaders are accountable for creating high-performance environments and driving engagement and performance. PagerDuty emphasizes four key leadership dimensions: Lead Self, Lead the Team, Lead the Business, and Lead the Future.
What We Offer
As a global organization, our total rewards approach is competitive with industry standards, considering local laws and regulations. Benefits include:
• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity opportunities
• Retirement or pension plans
• Generous paid vacation time
• Paid holidays and sick leave
• Wellness days and additional paid time off
• Parental leave of 22 weeks for pregnant individuals and 12 weeks for non-pregnant partners
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs
• Eligibility for specific benefits may vary based on role, region, and tenure.
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, empowering business resilience and operational efficiency through AI-driven solutions. Join our well-respected team as we continue to provide essential support to businesses worldwide.
We are proud to be recognized as a Great Place to Work, alongside being listed as a Fortune Best Workplace for Millennials and others.
Explore more about our company culture and opportunities on our careers site and follow us on social media for updates.
Additional Information
PagerDuty is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities during the application process.
💡 Quick Summary
Seeking a career-building opportunity? The Product Manager for Mobile and App Experience. in Phoenix Move Collective position is now open for candidates interested in the Operations Executive Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
