Job Description
About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS):
AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. We form partnerships with world leading medical device, pharmaceutical and scientific innovators and are passionate about introducing and establishing advances in healthcare and science for the benefit of patients and healthcare providers.
Working in the Medical Devices Industry, you will be exposed to a broad range of products that have life changing effects on a patient's quality of life.
Meet the team
New Zealand Medical and Scientific (NZMS), is a Dexcom Company responsible for supplying Dexcom Continuous Glucose Monitors and the distribution of Tandem insulin pumps. An exciting and rare opportunity exists for an Associate Professional Education Manager to join our successful team. We seek a dynamic, articulate, self-driven diabetes educator with a unique mix of clinical and commercial background in diabetes.
As an Associate Professional Education Manager, you will be reporting to the Professional Education Manager, working within the clinical education team to contribute to the growth and success of NZMS Diabetes, a Dexcom Company.
Essential Duties and Responsibilities:
Develop and deliver exceptional clinical and technical training on NZMS diabetes-related products to internal staff and all NZMS customers, including:
Endocrinologists, Paediatricians, Physicians, Nurse Practitioners, Nurse Prescribers, Diabetes Nurse Specialists (DNE), Allied Health Workers; and
People living with diabetes and their support networks
Liaise with marketing and product development departments to develop and review HCP resources and ensure brand consistency.
Support the development, maintenance, and review of the healthcare professional learning management system.
Provide clinical expertise to all internal stakeholders, including regular dissemination of clinical papers.
Co-ordinate and support local and national events/conferences/education sessions.
Assist with the development and delivery of national conference presentations.
To monitor competitors’ activities and market trends.
Establish productive and professional relationships with stakeholder organisations, key opinion leaders (KOLs) and healthcare professionals (HCP’s) within the diabetes arena, building long-term sustainable client relationships.
What makes you successful:
You demonstrate sound knowledge and understanding of the New Zealand healthcare system and customers.
You have at experience in diabetes, with clinical experience in insulin pump therapy and continuous glucose monitoring.
You can plan, manage and prioritise multiple projects.
You have an eye for detail, and the ability to work and deliver a high standard of work within short time frames to meet deadlines.
You are comfortable and have demonstrated experience in delivering impactful presentations to a wide audience, both face-to-face and virtually.
You communicate with impact and achieve tangible results through written and verbal proficiency.
You are a team player with a positive attitude and thrive in a dynamic work environment.
You have strong project management, analytical, and problem-solving skills.
You are confident in using computer technology and an array of technical and software tools.
Respectful of others; decisive, objective, courteous and patient.
You must require Driver’s License in order to drive company car for travelling
You must be eligible for working with children
You have unrestricted works rights within New Zealand
Experience and Education:
Experience in related role: preferred diabetes/medical devices
Experience in developing and delivering healthcare professional education and training material, including online learning management systems
Travel Required:
Ability to travel (25-50%) with overnight stays, occasionally including weekend work throughout the year.
Candidate must travel by car and/or plane to support our field team and attend regional/national meetings and facilitate training sessions, as needed.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. We form partnerships with world leading medical device, pharmaceutical and scientific innovators and are passionate about introducing and establishing advances in healthcare and science for the benefit of patients and healthcare providers.
Working in the Medical Devices Industry, you will be exposed to a broad range of products that have life changing effects on a patient's quality of life.
Meet the team
New Zealand Medical and Scientific (NZMS), is a Dexcom Company responsible for supplying Dexcom Continuous Glucose Monitors and the distribution of Tandem insulin pumps. An exciting and rare opportunity exists for an Associate Professional Education Manager to join our successful team. We seek a dynamic, articulate, self-driven diabetes educator with a unique mix of clinical and commercial background in diabetes.
As an Associate Professional Education Manager, you will be reporting to the Professional Education Manager, working within the clinical education team to contribute to the growth and success of NZMS Diabetes, a Dexcom Company.
Essential Duties and Responsibilities:
Develop and deliver exceptional clinical and technical training on NZMS diabetes-related products to internal staff and all NZMS customers, including:
Endocrinologists, Paediatricians, Physicians, Nurse Practitioners, Nurse Prescribers, Diabetes Nurse Specialists (DNE), Allied Health Workers; and
People living with diabetes and their support networks
Liaise with marketing and product development departments to develop and review HCP resources and ensure brand consistency.
Support the development, maintenance, and review of the healthcare professional learning management system.
Provide clinical expertise to all internal stakeholders, including regular dissemination of clinical papers.
Co-ordinate and support local and national events/conferences/education sessions.
Assist with the development and delivery of national conference presentations.
To monitor competitors’ activities and market trends.
Establish productive and professional relationships with stakeholder organisations, key opinion leaders (KOLs) and healthcare professionals (HCP’s) within the diabetes arena, building long-term sustainable client relationships.
What makes you successful:
You demonstrate sound knowledge and understanding of the New Zealand healthcare system and customers.
You have at experience in diabetes, with clinical experience in insulin pump therapy and continuous glucose monitoring.
You can plan, manage and prioritise multiple projects.
You have an eye for detail, and the ability to work and deliver a high standard of work within short time frames to meet deadlines.
You are comfortable and have demonstrated experience in delivering impactful presentations to a wide audience, both face-to-face and virtually.
You communicate with impact and achieve tangible results through written and verbal proficiency.
You are a team player with a positive attitude and thrive in a dynamic work environment.
You have strong project management, analytical, and problem-solving skills.
You are confident in using computer technology and an array of technical and software tools.
Respectful of others; decisive, objective, courteous and patient.
You must require Driver’s License in order to drive company car for travelling
You must be eligible for working with children
You have unrestricted works rights within New Zealand
Experience and Education:
Experience in related role: preferred diabetes/medical devices
Experience in developing and delivering healthcare professional education and training material, including online learning management systems
Travel Required:
Ability to travel (25-50%) with overnight stays, occasionally including weekend work throughout the year.
Candidate must travel by car and/or plane to support our field team and attend regional/national meetings and facilitate training sessions, as needed.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
💡 Quick Summary
Seeking a career-building opportunity? The Professional Education Specialist 2 position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
