Professional Services Consultant

Full job description
MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Are you interested in working in a dynamic, passionate and distributed global team with a strong open source culture working remotely? If you answered yes, then you will love working within the Professional Services team at MariaDB. We are looking for a passionate and experienced Professional Services Engineer to join our team.

Responsibilities

Work closely with clients to understand their technical requirements, business goals, and database architecture either remotely or on-site as per customer needs. Professional Services encompasses a range of technical capabilities from a simple estate health check to a large scale architectural design
Lead and support MariaDB deployments, including design, configuration, migration, and integration.
Conduct performance tuning, troubleshooting, and database health checks to maximize efficiency and reliability.
Provide in-depth strategic recommendations for database scaling, architecture improvements, and best practices.
Develop and deliver technical documentation, project plans, and reports to ensure project transparency and customer success.
Educate and mentor customers and internal teams on MariaDB features, tools, and best practices.
Participate in the full software development lifecycle including programming, debugging, and creating new features, specifically around the requirements of top customers
Writing, debugging and testing queries and code
Risk assessment of larger system designs and recommendation of alternatives to customer and core MariaDB engineering teams
Functional and regression testing of MariaDB server, components and tooling
Test result analysis, creation of reproducible test cases and defect reporting
Facilitate efforts to reproduce customer issues, create test cases, and provide patches for production systems to enable targeted collection of debug data and increase customer uptime
Qualifications

Proven expertise in database technologies, particularly MariaDB and MySQL.
MariaDB Tools and Products such as:

Enterprise Server
MaxScale
ColumnStore
Vector Search
Kubernetes Operator
Hands-on experience in database administration, performance tuning, and troubleshooting.
Proficiency with SQL and familiarity with database programming languages and with NoSQL concepts.
Strong understanding of database architecture, replication, and backup strategies.
Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
Outstanding communication skills, both written and verbal, with a customer-focused mindset.
Good knowledge of Linux, and hands-on experience with everyday maintenance/administration
Experience with at least some of the following: SQL optimizers, concurrent/distributed computing, ACID storage
Solid knowledge of C/C++, good knowledge of CMake and testing frameworks
Basic shell/bash/ansible scripting skills
Work experience with version control (git) and defect tracking systems
Understanding of DevOps and agile development practices
Good written and spoken communication in English
Bonus Experience and Skills

Certifications in MariaDB, MySQL, or cloud platforms are a plus.
MariaDB, MySQL, Postgres, or MongoDB development expertise
Experience with open source development
Mac or Windows as a primary development platform
Knowledge of MariaDB/MySQL DBMS, internals, SQL dialects, connectors
Knowledge of Perl, Python, Bash, Java
Experience with popular database performance benchmarks and code profilers
Familiarity with databases in the cloud
Work experience with cloud environments (AWS, Google Cloud) and virtualization tools (QEMU, Docker)
Familiarity with NoSQL products/concepts
Familiarity with systemd, SELinux
Experience working remotely in geo-distributed teams
Location

Remote - Canada

What's in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities.

How to Apply

If you are interested in this position, please submit your application along with your resume/CV.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
MariaDB is an equal opportunities employer.

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