Job Description
At IA, we are adopting AI at the core of our workflows. You will be responsible for the usage and adoption of AI tools and automation frameworks to optimise project efficiency, elevate delivery quality, and uncover incremental business opportunities for a defined set of clients. You will act as the operational and strategic business consultant of your pod, owning the end-to-end delivery lifecycle while championing data-driven decision-making and digital excellence.
Key Responsibilities
Project & Product Ownership
• Lead all stages of delivery across digital touchpoints (web, app, platforms) with UI/UX at the centre.
• Take full product ownership for key deliverables, driving measurable outcomes aligned with client KPIs.
• Translate client goals into actionable roadmaps and success metrics across UI, tech, and performance tracks.
AI-First Delivery Workflows
• Champion the integration of AI tools into day-to-day operations (e.g., task automation, estimation, design QA, content generation, SEO audits, usability testing).
• Train and mentor the team on best AI practices and tools like ChatGPT, Figma AI, Jasper, SEMRush, GA4, and others.
• Continuously evaluate and implement new AI technologies to improve workflow velocity and reduce delivery costs.
Client Strategy & Growth
• Serve as the senior client partner for your pod, driving business discussions, retention, and expansion.
• Identify growth opportunities within existing accounts, leveraging data and AI insights to recommend new initiatives.
• Lead strategic check-ins, reviews, and roadmap alignment sessions with clients.
Cross-Functional Team Leadership
• Manage a pod of junior PMs/ Executives, interns, and matrixed resources from design, tech, content, SEO, and analytics.
• Create sprint plans, assign tasks, and track dependencies with clear accountability across workstreams.
• Foster a culture of ownership, curiosity, experimentation, and psychological safety.
Quality, Efficiency & Innovation
• Drive on-time, in-scope, high-quality deliverables by combining agile project management with AI augmentation.
• Implement QA processes and AI validation layers for testing and feedback loops.
• Systematise post-project retrospectives to identify learnings and feed them back into the delivery model.
💡 Quick Summary
Seeking a career-building opportunity? The Program Marketing Specialist position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
