Job Description
Benefits:
Bonus program for performance
RRSP Matching after one year
Company clothing
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!
Join the Paul Davis Team!
$55,000 - $70,000 per year + potential bonus
Our office is committed to proving our staff with the living wage upon successful employment in addition to a Flex Schedule. At Paul Davis we are committed to our team and well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Project Coordinator
The Project Coordinator completes reviews for compliance with service level agreement (SLA) requirements. This role assures that our teams comply with individual carrier requirements within specified timeframes, such as contacting the customer, completing a site inspection, starting work, completing work, and upload of various documents.
Essential Duties/Responsibilities
Complete reviews for compliance with SLA requirements through our main estimating platforms; XactAnalysis, Smart Dispatch (NextGear product), and other estimating platforms
Identify trends and assist network with explanation and training to obtain better compliance
Provide support for technical inquiries from the network
Assist with ongoing training of the network and other team members in the department with processes related to estimating
Liaison with offices and insurance carrier partners
Support offices by obtaining more jobs through improved scorecard performance
Support and give suggestions on internal metrics for a higher scorecard performance through cycle time and quality of compliance reviews completed
All other duties as assigned
Competency – Knowledge, Skills and Abilities:
Knowledge of Microsoft Office applications (Outlook, Word, Excel, One Drive, Share Point)
Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software
Knowledge of the insurance industry and verbiage in the insurance industry
Excellent communication skills
Technology skills
Problem solving and conflict resolution skills
Priority management skills
Ability to learn and operate our primary operating systems and estimating platforms
Ability to create documents
Ability to read and analyze reviews for compliance purposes for offices
Ability to work independently
Ability to complete multiple reviews within a given time frame
Ability to operate a vehicle safely
Stress management and composure
Problem solving and conflict resolution
Maintain a level of confidentiality
Required Education and Experience
High School Diploma or GED
1-year experience in the insurance industry or QA department of a restoration company
Experience with achieving results and exceeding goals
Preferred Education and Experience
Bachelor’s Degree or equivalent experience in insurance claims or related field
Experience in the restoration industry
Physical Requirement
The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle
Work Environment
The employee will be working in a corporate office environment. Most work will be conduct over email, virtual meetings and telephone. The successful person must be productive with minimal supervision.
Travel
This position may require up to 10% travel. This position may require travel for company meetings/events and trainings.
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.
A “reasonable accommodation” is a change or adjustment to a job or work environment that allows a qualified individual with a disability, defined as a physical or mental condition that is permanent, ongoing episodic or of some persistence, and is substantial or significant limit on an individual’s ability to carry out important functions (or as otherwise defined by federal or provincial law), to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Disclaimer
Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, ****** orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Bonus program for performance
RRSP Matching after one year
Company clothing
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!
Join the Paul Davis Team!
$55,000 - $70,000 per year + potential bonus
Our office is committed to proving our staff with the living wage upon successful employment in addition to a Flex Schedule. At Paul Davis we are committed to our team and well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Project Coordinator
The Project Coordinator completes reviews for compliance with service level agreement (SLA) requirements. This role assures that our teams comply with individual carrier requirements within specified timeframes, such as contacting the customer, completing a site inspection, starting work, completing work, and upload of various documents.
Essential Duties/Responsibilities
Complete reviews for compliance with SLA requirements through our main estimating platforms; XactAnalysis, Smart Dispatch (NextGear product), and other estimating platforms
Identify trends and assist network with explanation and training to obtain better compliance
Provide support for technical inquiries from the network
Assist with ongoing training of the network and other team members in the department with processes related to estimating
Liaison with offices and insurance carrier partners
Support offices by obtaining more jobs through improved scorecard performance
Support and give suggestions on internal metrics for a higher scorecard performance through cycle time and quality of compliance reviews completed
All other duties as assigned
Competency – Knowledge, Skills and Abilities:
Knowledge of Microsoft Office applications (Outlook, Word, Excel, One Drive, Share Point)
Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software
Knowledge of the insurance industry and verbiage in the insurance industry
Excellent communication skills
Technology skills
Problem solving and conflict resolution skills
Priority management skills
Ability to learn and operate our primary operating systems and estimating platforms
Ability to create documents
Ability to read and analyze reviews for compliance purposes for offices
Ability to work independently
Ability to complete multiple reviews within a given time frame
Ability to operate a vehicle safely
Stress management and composure
Problem solving and conflict resolution
Maintain a level of confidentiality
Required Education and Experience
High School Diploma or GED
1-year experience in the insurance industry or QA department of a restoration company
Experience with achieving results and exceeding goals
Preferred Education and Experience
Bachelor’s Degree or equivalent experience in insurance claims or related field
Experience in the restoration industry
Physical Requirement
The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle
Work Environment
The employee will be working in a corporate office environment. Most work will be conduct over email, virtual meetings and telephone. The successful person must be productive with minimal supervision.
Travel
This position may require up to 10% travel. This position may require travel for company meetings/events and trainings.
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.
A “reasonable accommodation” is a change or adjustment to a job or work environment that allows a qualified individual with a disability, defined as a physical or mental condition that is permanent, ongoing episodic or of some persistence, and is substantial or significant limit on an individual’s ability to carry out important functions (or as otherwise defined by federal or provincial law), to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Disclaimer
Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, ****** orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
💡 Quick Summary
Seeking a career-building opportunity? The Project Coordinator position is now open for candidates interested in the Operations Executive Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.