Job Description
Department of Customer Service
Reference number
req51108
Occupation
Project Officer, Project Support, Project Management
Work type
Full-Time
Location
Sydney City
Salary Information
From AUD $113,574.00 to $125,720.00 per year
Closing date
27 April 2026 at 10:00am
Expression of Interest – Project Coordinator
Clerk Grade 7/8
Temporary opportunity until 30 November 2026
Parramatta/McKell - Hybrid working
About the opportunity
An exciting opportunity is available for a Project Coordinator to join the Program Management Office (PMO) within Government Shared Services.
This role supports the delivery of key transformation initiatives, including the growth and optimisation of myWork Zone. The position provides valuable exposure to governance, reporting, and workforce coordination activities within a large, complex delivery environment.
About the role
Reporting to the Manager Governance and Performance, the Project Coordinator supports major program delivery through coordinated governance, reporting, and administrative activities across multiple workstreams.
The role also supports governance forums and workforce coordination activities such as onboarding, offboarding and recruitment support.
This is an excellent opportunity for someone looking to build or further develop their experience in a fast-paced PMO environment supporting senior stakeholders.
Key responsibilities
Support governance and reporting activities across the program
Support major program governance forums as required
Prepare reporting, briefing materials and documentation for internal and external stakeholders
Maintain reporting artefacts, trackers, registers and dashboards
Support workforce coordination activities, including onboarding and offboarding
Assist with recruitment-related coordination and administration
Maintain accurate records and ensure data quality and integrity
Respond to enquiries in a timely manner while managing competing priorities
About you
Strong organisational and coordination skills, with the ability to manage multiple priorities
High attention to detail, particularly in reporting, documentation and record-keeping
Strong written and verbal communication skills
Experience in a PMO environment (desirable)
Ability to work collaboratively with a wide range of stakeholders
Proactive, adaptable and willing to learn in a complex delivery environment
How to apply
If you are interested in this opportunity, please submit your resume (maximum 4 pages) and a cover letter (maximum 1 page) outlining your suitability for the role.
For further information about the role, please contact: Zara Khalil at [email protected]
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
For enquiries relating to recruitment please contact Zara Khalil via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9:59am Monday 27th April 2025
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
Reference number
req51108
Occupation
Project Officer, Project Support, Project Management
Work type
Full-Time
Location
Sydney City
Salary Information
From AUD $113,574.00 to $125,720.00 per year
Closing date
27 April 2026 at 10:00am
Expression of Interest – Project Coordinator
Clerk Grade 7/8
Temporary opportunity until 30 November 2026
Parramatta/McKell - Hybrid working
About the opportunity
An exciting opportunity is available for a Project Coordinator to join the Program Management Office (PMO) within Government Shared Services.
This role supports the delivery of key transformation initiatives, including the growth and optimisation of myWork Zone. The position provides valuable exposure to governance, reporting, and workforce coordination activities within a large, complex delivery environment.
About the role
Reporting to the Manager Governance and Performance, the Project Coordinator supports major program delivery through coordinated governance, reporting, and administrative activities across multiple workstreams.
The role also supports governance forums and workforce coordination activities such as onboarding, offboarding and recruitment support.
This is an excellent opportunity for someone looking to build or further develop their experience in a fast-paced PMO environment supporting senior stakeholders.
Key responsibilities
Support governance and reporting activities across the program
Support major program governance forums as required
Prepare reporting, briefing materials and documentation for internal and external stakeholders
Maintain reporting artefacts, trackers, registers and dashboards
Support workforce coordination activities, including onboarding and offboarding
Assist with recruitment-related coordination and administration
Maintain accurate records and ensure data quality and integrity
Respond to enquiries in a timely manner while managing competing priorities
About you
Strong organisational and coordination skills, with the ability to manage multiple priorities
High attention to detail, particularly in reporting, documentation and record-keeping
Strong written and verbal communication skills
Experience in a PMO environment (desirable)
Ability to work collaboratively with a wide range of stakeholders
Proactive, adaptable and willing to learn in a complex delivery environment
How to apply
If you are interested in this opportunity, please submit your resume (maximum 4 pages) and a cover letter (maximum 1 page) outlining your suitability for the role.
For further information about the role, please contact: Zara Khalil at [email protected]
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
For enquiries relating to recruitment please contact Zara Khalil via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9:59am Monday 27th April 2025
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
💡 Quick Summary
Seeking a career-building opportunity? The Project Coordinator position is now open for candidates interested in the Customer Care Executive sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
