Project Manager

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Job Category Customer Success Group Job Details

As a Project Manager your work will cut across areas of judicious planning, operational excellence, governance and capability enhancement. As the Project Manager, you will help in implementing Global business vision and strategy, while working in a multi-stakeholder, multifaceted, 24/7 work environment.

This position requires big picture thinking, initiative, zeal, attention to detail, ability to learn quickly, capacity to handle internal and external relationships, competence to work with senior executives, and excellent interpersonal skills.

Work location: Any GDC location flex preferably Bangalore

Key Responsibilities
• Drive programs of strategic importance from the Program Management office (PMO)
• Ability to plan, estimate, budget, finance; handle, and control costs so that the project can be completed within the approved budget. Oversee project revenue by meticulously tracking as sold margin and as delivered margin for the project.
• Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, run the programs
• Understanding of Agile, certified Scrum processes, and current methods of organizing Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organization.
• Ability to create project schedule to plan and subsequently surveil and report progress within the project environment.
• Ability to identify all people or organizations impacted by the project, analysing customer expectations and impact on the project, and developing appropriate management strategies for actively engaging collaboratorsin project decisions and execution.

Requirements
• 7+ years of Program and Project Management experience
• MBA preferred
• Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs
• Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset
• Any project management-related certification (CAPM, PMP, etc.) is an asset
• Sophisticated Microsoft Excel skills (formulas, data cleansing, data manipulation)
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