Property Administrator

Ronmor is an established private real estate company based in Calgary, Alberta that has been operating for more than 30 years. The company owns and manages an extensive portfolio of shopping centres, office buildings, industrial properties, and one of the largest private land holdings in the province.


With great emphasis on creating innovative projects with sustainable design and superior construction quality, Ronmor typically develops and retains ownership of its projects. This mandate has helped Ronmor evolve into a sophisticated development and management company that maintains a long-term vision.


Ronmor is a successful family-owned, third generation company, owned by two families with long, deep roots in Alberta who remain active in the direction and leadership of the company.


OVERVIEW


Ronmor is currently seeking a Property Administrator to join our Property Management team. Reporting to the Vice President, Property Management & Operations, the Property Administrator is responsible for providing administrative support to the Property Management team in a manner that enhances communications and fosters positive long-lasting relationships.


KEY FUNCTIONS AND RESPONSIBILITIES

Create, prepare, edit and format correspondence and documents including spreadsheets, reports, meeting minutes, meeting reports, summaries, letters, tenant notices, contracts, etc.
Serve as first point of contact for general tenant inquiries and issues
Act as a backup for Operations Administrator, Receptionist and Executive Assistant positions as required
Oversee and manage parking matters for various properties
Prepare tenant welcome packages
Manage Tenant Christmas Gifts budget and arrange gift purchases
Prepare demand letters where necessary in compliance with lease terms and follow up on further action
Communicate with Property Accountants on tenant receivable issues
Report to the Property Manager with respect to all account receivable matters
Review and code contractor invoices
Review monthly sales reports and monitor, collect and record percentage rent owing if applicable
Maintain Tenant filing and properties according to standard record keeping procedures on a daily basis
Miscellaneous correspondence, typing and filing as required
Provide support to the Property Manager in the day-to-day activities for buildings in the portfolio
Assist Property Manager with annual budget process for buildings within the portfolio
Maintain and update utility account lists
Actively pursue any outstanding amounts in regard to Tenant rents and respond to Tenant’s inquiries
Provide recommendations with respect to write-offs of doubtful accounts
Analyze and act on monthly aged receivables report
Other duties as assigned
REQUIREMENTS (EDUCATION, EXPERIENCE, SKILLS, QUALIFICATIONS)

Post-secondary education in Business Administration, Accounting/Finance or related field preferred
3+ years of administrative experience in a customer service oriented industry is required, commercial real estate industry is an asset
Basic knowledge and understanding of accounting principles and financial statements
Proficient with MS Office software suite
Strong organizational and time management skills
Able to prioritize and successfully manage multiple requests simultaneously
Strong analytical and problem-solving skills
Strong attention to detail
Excellent communication skills, both written and verbal
Ability to develop and maintain strong relationships internally and externally
High level of professionalism including confidentiality, tact and discretion
Customer-service focused
Positive, collaborative and team-oriented attitude
Pleasant phone manner
Flexible and adaptable to changing work demands
Strong work ethic (dedicated and hardworking)



WORKING CONDITIONS

Office environment (Mon - Fri)
Prolonged hours in front of the computer
Fast paced environment often with competing priorities

Ronmor is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, ****** orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law. Employment selection decisions are based solely on merit, qualifications, and abilities.