Job Description
Full job description
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Your Role:
The primary purpose of this role is to produce a high quality work product on medium to large Commercial Property claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds.
This is a 6 month fixed term contract role.
Your Responsibilities:
Assist the team with Administration tasks as directed by the Team Leads or Property Claims Manager
Act as Chubb Representative whilst visiting customers to gather information necessary as part of the claim process
Adhere to the General Insurance Code of Practice and Chubb’s obligations under its AFSL, as it applies to Claims Handling as a Financial Service
Make informed evaluations of damage and quantum
Following Chubb’s Best Practice Guidelines and Claim Handling Instructions– copy available at the time of interview
Build strong relationships with Brokers to promote confidence and trust in Chubb’s claims service
Liaise & build strong relationships with service providers i.e. builders and restoration companies
Clearly identify potential fraud and subrogation issues
Ability to handle complex technical property claims
Engage with strategic stakeholders to ensure a smooth claim process
Effectively manage and control volume of work & diary
Identify and report internally on claims that are of significance to the business, including large loss reporting requirements
All claims to be handled from cradle to grave
Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship, and completeness
Establish accurate and timely reserves
Seek technical assistance in handling claims exceeding delegated authority
Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim
Promptly and properly document all developments in the claims documentation system
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits
Effectively negotiate compromise settlements where appropriate
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Your Role:
The primary purpose of this role is to produce a high quality work product on medium to large Commercial Property claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds.
This is a 6 month fixed term contract role.
Your Responsibilities:
Assist the team with Administration tasks as directed by the Team Leads or Property Claims Manager
Act as Chubb Representative whilst visiting customers to gather information necessary as part of the claim process
Adhere to the General Insurance Code of Practice and Chubb’s obligations under its AFSL, as it applies to Claims Handling as a Financial Service
Make informed evaluations of damage and quantum
Following Chubb’s Best Practice Guidelines and Claim Handling Instructions– copy available at the time of interview
Build strong relationships with Brokers to promote confidence and trust in Chubb’s claims service
Liaise & build strong relationships with service providers i.e. builders and restoration companies
Clearly identify potential fraud and subrogation issues
Ability to handle complex technical property claims
Engage with strategic stakeholders to ensure a smooth claim process
Effectively manage and control volume of work & diary
Identify and report internally on claims that are of significance to the business, including large loss reporting requirements
All claims to be handled from cradle to grave
Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship, and completeness
Establish accurate and timely reserves
Seek technical assistance in handling claims exceeding delegated authority
Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim
Promptly and properly document all developments in the claims documentation system
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits
Effectively negotiate compromise settlements where appropriate
💡 Quick Summary
Seeking a career-building opportunity? The Property Claims Examiner position is now open for candidates interested in the Operations Executive Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.