Job Description
Posted Date: 11 Feb 2026
Location: Canberra, ACT, AU
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
About the role
To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions.
Reporting to the Aftermarket Sales Manager – Construction Industries and based from our Canberra branch, your customer portfolio will span the ACT regions. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car.
This is a permanent full time position working 40 hours per week, Monday to Friday.
Key Responsibilities
Effective day-to-day product support
Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries
Sales of Caterpillar parts and WesTrac services
Development of specific customer opportunities and the regional growth plan
Account Management of current customer portfolio and developing new accounts
Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs
Skills & Experience
Trade qualification with significant industry sales experience
Demonstrated ability to drive sales growth and/or previous experience with account management
Excellent customer service skills with the ability to develop strong relationships
Well-developed analytical, problem solving and decision-making abilities
Current driver's licence and the ability and willingness to travel
Excellent written and verbal communication skills
Ability to work well autonomously and within a team
Computer literacy skills – MS Office and Sales
Caterpillar product knowledge and experience (Desirable)
Construction industry sales experience (Desirable)
Benefits
Fitness Passport for the whole family
Competitive remuneration + commission
Benefit vehicle provided
Annual Remuneration and performance review
Discounted CAT Hand Tools
Generous relocation assistance for eligible candidates
Income protection with 24/7 coverage
12 weeks paid parental leave
Online Learning Library to support your continued development
program – work alongside your mates and receive up to $3000!
Novated leasing options
Purchased Leave program
Opportunities for growth and development
Employee Wellness Program
Discounted private health insurance
On-boarding and welcome day at our head office in Newcastle
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
For further information regarding this role, please contact our Recruitment team on 1300XXXXXX and quote job number 4601.
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.
Location: Canberra, ACT, AU
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
About the role
To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions.
Reporting to the Aftermarket Sales Manager – Construction Industries and based from our Canberra branch, your customer portfolio will span the ACT regions. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car.
This is a permanent full time position working 40 hours per week, Monday to Friday.
Key Responsibilities
Effective day-to-day product support
Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries
Sales of Caterpillar parts and WesTrac services
Development of specific customer opportunities and the regional growth plan
Account Management of current customer portfolio and developing new accounts
Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs
Skills & Experience
Trade qualification with significant industry sales experience
Demonstrated ability to drive sales growth and/or previous experience with account management
Excellent customer service skills with the ability to develop strong relationships
Well-developed analytical, problem solving and decision-making abilities
Current driver's licence and the ability and willingness to travel
Excellent written and verbal communication skills
Ability to work well autonomously and within a team
Computer literacy skills – MS Office and Sales
Caterpillar product knowledge and experience (Desirable)
Construction industry sales experience (Desirable)
Benefits
Fitness Passport for the whole family
Competitive remuneration + commission
Benefit vehicle provided
Annual Remuneration and performance review
Discounted CAT Hand Tools
Generous relocation assistance for eligible candidates
Income protection with 24/7 coverage
12 weeks paid parental leave
Online Learning Library to support your continued development
program – work alongside your mates and receive up to $3000!
Novated leasing options
Purchased Leave program
Opportunities for growth and development
Employee Wellness Program
Discounted private health insurance
On-boarding and welcome day at our head office in Newcastle
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
For further information regarding this role, please contact our Recruitment team on 1300XXXXXX and quote job number 4601.
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.
💡 Quick Summary
Seeking a career-building opportunity? The PSSR - Canberra position is now open for candidates interested in the Customer Care sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
