Job Description
JOB SUMMARY
Installs and repairs personal computer hardware.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned:)
Install, modify, troubleshoot, and repair personal computer hardware and software
Perform routine maintenance to ensure good operating conditions
Communicate with users to detect possible problems
Assist in the evaluation of new equipment to be supported by the Technical Support area
Maintain inventory to ensure maintenance and repair of computers
Maintain up-to-date virus protection
Perform regular hard drive clean up and maintenance
Maintain files for software documentation
Research and test new software packages
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
Associate’s degree or certification in a related field required
2 years directly related experience may be considered in lieu of required degree
EXPERIENCE
1 year recent experience in hard/software technical support required (HCCS experience is considered on a two for one basis)
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated competencies in computer hardware/software installation and troubleshooting.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
Approximately 145 languages are spoken here.
Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, ****** orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston, TX 77266
713.718.8271 or [email protected]
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
Installs and repairs personal computer hardware.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned:)
Install, modify, troubleshoot, and repair personal computer hardware and software
Perform routine maintenance to ensure good operating conditions
Communicate with users to detect possible problems
Assist in the evaluation of new equipment to be supported by the Technical Support area
Maintain inventory to ensure maintenance and repair of computers
Maintain up-to-date virus protection
Perform regular hard drive clean up and maintenance
Maintain files for software documentation
Research and test new software packages
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
Associate’s degree or certification in a related field required
2 years directly related experience may be considered in lieu of required degree
EXPERIENCE
1 year recent experience in hard/software technical support required (HCCS experience is considered on a two for one basis)
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated competencies in computer hardware/software installation and troubleshooting.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
Approximately 145 languages are spoken here.
Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, ****** orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston, TX 77266
713.718.8271 or [email protected]
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
💡 Quick Summary
Seeking a career-building opportunity? The PT Technician Hardware/Software- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
