Public Service Officer

💰 $3,200 - $5,120 (Est.) 📍 Dallas

Job Description

Full job description
Location: New Parkland Hospital

Multiple job opportunities available

Compensation: $42,600 - $63,700 Per year (Based on experience)

PRIMARY PURPOSE

Patrols, monitors, and provides simple security services consistent with departmental policy, while assisting patients, visitors, and staff to help ensure that Dallas County Hospital District's buildings, campuses and assets are safe and secure.

MINIMUM SPECIFICATIONS

Education
High School Diploma or GED.

Experience
None.

Equivalent Education and/or Experience
None.

Certification/Registration/Licensure
Must have a valid Texas Class C Driver License.

Skills or Special Abilities
Must be able to pass typing test with a minimum of 20 words per minute, with no more than three errors.
Must successfully pass a physical agility assessment.
Must successfully pass a pre-employment polygraph test prior to employment.
Must have effective verbal and written communication skills.
Must be able to deal with the public in a tactful and diplomatic manner.
Must be able to handle stressful and possible crisis situations.
May be subject to further written and/or oral pre-assignment testing.

Responsibilities
Monitors traffic and limits access to restricted area(s), while following established policies and procedures.
Monitors high-risk patients in the Emergency room or other assigned area(s).
Drives an ****** shuttle to and from parking lots and escorts patients in order to ensure the safe passage of the public and employees.
Maintains a positive working relationship with patients, visitors and staff to promote customer satisfaction while performing security assignments.
Provides instructions, and/or physical help, and performs other duties as needed to support a safe environment for patients, staff and visitors.
Patrols assigned area(s) to discover and report safety and security hazards, while adhering to established policies and procedures.
Ensures vehicle and pedestrian traffic moves smoothly within the campus.
Responds to service calls by following established policies and procedures.
Prepares accurate and timely reports consistent with internal practice and as required by law.
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor in support of the overall goals and mission of the District.
Stays abreast of the latest developments, advancements and trends in the security field by attending seminars/workshops and reading professional journals. Integrates knowledge gained into current work practices.
Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact or govern the department. Develops effective internal controls that promote adherence to applicable state/federal laws. Seeks advice and guidance as necessary to ensure proper understanding.
Provides assistance in related areas and other assigned duties to maintain a safe and secure environment. Provides assistance in related areas and other assigned duties to maintain a safe and secure environment.
Responds to violent physical encounters using the appropriate force necessary to achieve a lawful objective at the same time maintaining professionalism.
Actively participates in Department training showing proficiency in defensive tactics, SAMA, ALERRT and other training as required by the department.

Requisition ID: 990182

💡 Quick Summary

Seeking a career-building opportunity? The Public Service Officer position is now open for candidates interested in the Health Jobs sector. This role in Dallas offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.

Sponsored

Job Details

Company Name: Parkland

Frequently Asked Questions

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The expected salary for Public Service Officer in Dallas is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Public Service Officer is an on-site position based in Dallas. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Public Service Officer. Previous experience in Health Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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