Job Description
The successful candidate will be responsible for investigating non-conformity within the production area, determining the root cause of problems and implementing corrective actions in a timely fashion to prevent recurrence.
The role requires close liaison with the Quality and Regulatory Assurance team as well as the production team and will play an integral part in Customer, Regulatory and Management System audits. Other responsibilities include assisting with the preservation of the high manufacturing standards in accordance with HACCP and Quality Protocols.
Key Responsibilities
Investigate and resolve non-conformances, ensuring timely corrective and preventative actions
Assist with the development, maintenance, and improvement of Quality and Risk Management Programmes
Conduct validation and verification activities in line with regulatory and internal requirements
Support Customer, Regulatory, and Management System audits
Assist with risk assessments related to process or product changes.
Skills & Attributes
Strong analytical, problem-solving, and investigative skills
Excellent written and verbal communication
High attention to detail and strong critical thinking
Competent in spreadsheet and word‑processing applications (e.g., Excel)
Practical mindset, positive attitude, and willingness to learn
Proven experience working with quality and product safety management systems
Previous experience in food production and/or investigating non‑conformities.
A tertiary qualification in Food Science, Engineering or relevant laboratory / operating skills would be an advantage but is not essential. This role may also suit an experienced operator looking to step off shift work and develop their career within quality and compliance.
Our Values at Tatua
Co-Operative at the Core: We create shared success for our people, shareholders, customers and community
Committed to Tomorrow: We encourage innovation to forge our own path for a thriving future
Everyday Good People: We take pride in doing our best, with care and integrity
Applications close: 26 February 2026
💡 Quick Summary
Seeking a career-building opportunity? The Quality Advisor - Cream Products position is now open for candidates interested in the Customer Care sector. This role in Hamilton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
