Job Description
Work with a supportive network of stakeholders to achieve outcomes
Amazing incentives and access to great discounts
Blackwoods - one of the leading B2B suppliers of industrial equipment
Are you passionate about helping customers buy better products?
At Blackwoods we are looking for a Product Optimisation Lead to support customers streamline their product range, reduce costs and improve outcomes, while driving commercial success for Blackwoods. You will leverage knowledge to recommend best product fit based on specifications to foster a positive customer experience and commercial outcomes. Working with customers, you will engage internal teams to bring to life solutions that are win-win for our business and customers.
Some of the tasks of the role:
Build commercial range optimisation offers for customers: Analyse spend profiles and product specifications (across Blackwood and with specific customers) and offer compelling alternatives; Align offers to support business and category strategies; Support conversion of offers by furnishing customers and sales teams with collateral and transition plans.
Engage directly with customer sites where needed to understand requirements and support sell-in initiatives in partnership with the Sales Team
Support customer opportunities in identifying categories and products where Blackwoods can win share of wallet and assist customers with reducing total cost of ownership.
Coach and mentor a team of Specialists to support with optimisation
Collaborate with Category and Pricing Teams to systemise product alternatives, strengthen supplier relationships and enhance profit margin improvement; including sharing learnings with these teams.
Champion continuous improvement by enhancing processes and utilising available tools
Some of the skills required:
Previous experience in category, procurement or technical sourcing roles, experience in B2B MRO favourable and / or a demonstrated ability to learn across technical product categories.
Working with data to deliver outcomes
Commercial acumen to understand requirements and specifications and developing and communicating compelling offers to customers to switch products
Exposure to working with customers to get an outcome in a B2B environment
Exposure to leading a team
Ability to work with internal and external stakeholders and leading them through change
Analytical and problem solving abilities
What’s in it for you:
This is a permanent, full-time opportunity and will be based onsite at either Blackwoods Greystanes or Macquarie Park.
Use your expertise to work with internal stakeholders and customers
See your work come to life
Salary package inclusive of great incentives
Access to amazing retail and corporate discounts
Career development opportunities
Onsite parking available
Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & ******* testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
Video
Amazing incentives and access to great discounts
Blackwoods - one of the leading B2B suppliers of industrial equipment
Are you passionate about helping customers buy better products?
At Blackwoods we are looking for a Product Optimisation Lead to support customers streamline their product range, reduce costs and improve outcomes, while driving commercial success for Blackwoods. You will leverage knowledge to recommend best product fit based on specifications to foster a positive customer experience and commercial outcomes. Working with customers, you will engage internal teams to bring to life solutions that are win-win for our business and customers.
Some of the tasks of the role:
Build commercial range optimisation offers for customers: Analyse spend profiles and product specifications (across Blackwood and with specific customers) and offer compelling alternatives; Align offers to support business and category strategies; Support conversion of offers by furnishing customers and sales teams with collateral and transition plans.
Engage directly with customer sites where needed to understand requirements and support sell-in initiatives in partnership with the Sales Team
Support customer opportunities in identifying categories and products where Blackwoods can win share of wallet and assist customers with reducing total cost of ownership.
Coach and mentor a team of Specialists to support with optimisation
Collaborate with Category and Pricing Teams to systemise product alternatives, strengthen supplier relationships and enhance profit margin improvement; including sharing learnings with these teams.
Champion continuous improvement by enhancing processes and utilising available tools
Some of the skills required:
Previous experience in category, procurement or technical sourcing roles, experience in B2B MRO favourable and / or a demonstrated ability to learn across technical product categories.
Working with data to deliver outcomes
Commercial acumen to understand requirements and specifications and developing and communicating compelling offers to customers to switch products
Exposure to working with customers to get an outcome in a B2B environment
Exposure to leading a team
Ability to work with internal and external stakeholders and leading them through change
Analytical and problem solving abilities
What’s in it for you:
This is a permanent, full-time opportunity and will be based onsite at either Blackwoods Greystanes or Macquarie Park.
Use your expertise to work with internal stakeholders and customers
See your work come to life
Salary package inclusive of great incentives
Access to amazing retail and corporate discounts
Career development opportunities
Onsite parking available
Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & ******* testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
Video
💡 Quick Summary
Seeking a career-building opportunity? The Range Optimisation Lead position is now open for candidates interested in the Customer Care sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
