Job Description
The Role
Key responsibilities will include:
Managing reception desk
Answering phones
Greeting and assisting customers
Drive innovation and efficiency of processes with the team
Customer account receipting
Applying customers payments to invoices
Preparation of statements for customers
Customer account reconciliations
Solving customer issues
To be successful in this role you will have:
Previous experience in a similar type role.
You must have good computer literacy including Excel.
Excellent verbal, written, negotiation and relationship building skills.
A high level of attention to detail and numeric accuracy.
Strong time management and multi-tasking abilities.
A high level of accountability and ownership.
A high level of initiative, pro-activeness and positive attitude.
A great work ethic with a can-do attitude and a strong customer services focus.
Key responsibilities will include:
Managing reception desk
Answering phones
Greeting and assisting customers
Drive innovation and efficiency of processes with the team
Customer account receipting
Applying customers payments to invoices
Preparation of statements for customers
Customer account reconciliations
Solving customer issues
To be successful in this role you will have:
Previous experience in a similar type role.
You must have good computer literacy including Excel.
Excellent verbal, written, negotiation and relationship building skills.
A high level of attention to detail and numeric accuracy.
Strong time management and multi-tasking abilities.
A high level of accountability and ownership.
A high level of initiative, pro-activeness and positive attitude.
A great work ethic with a can-do attitude and a strong customer services focus.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist/ Accounts Officer position is now open for candidates interested in the Customer Care sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
