Job Description
Want to work in a place that supports you to achieve and grow? Love to be on the front line, helping clients and supporting teams?
Join us and be the professional and the person you want to be.
The Opportunity
At Shine, we champion better justice for our clients. And as a full-time, permanent Receptionist in our team based in Brisbane CBD, that starts with you. You’ll be the first person our clients meet with, making meaningful, long-lasting impact every day - for the people we support, our legal teams and the entire firm.
You'll be part of a truly connected team of authentic people who are as passionate as you are. And you’ll be visible and valued for who you are and what you bring.
With empathy, adaptability and initiative, you will be a true champion of our clients by:
Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members, whilst based on reception.
Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.
Ensuring our office’s meeting rooms and facilities are kept clean and tidy
Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.
Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.
Actively working as a team player and assisting in ad-hoc responsibilities – your proactive nature to look for work won’t go unnoticed here!
What you’ll bring
Previous experience within a reception or business support position.
Accurate typing skills with intermediate Word & Excel skills.
Keen eye for detail in your document management and collation skills
You’ll be a great communicator both verbally and in writing.
You’ll be naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.
You’ll recognise and value the importance of your role in being the gateway to support for clients.
The ability to work 38 hours per week, Monday to Friday, from our Brisbane CBD office.
Shine Lawyers: A place for you. It means more here.
At Shine, purpose really matters.
It’s our clients, who summon the courage to stand up to injustice.
It’s the communities we are part of and support every day.
It’s our team, who champion what’s right and make this place what it is.
We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 45 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive.
Here are some of the things we hope you’ll love about working with us:
Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond!
Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.
As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.
We are an Equal Opportunity Employer committed to a diverse workforce.
Join us and be the professional and the person you want to be.
The Opportunity
At Shine, we champion better justice for our clients. And as a full-time, permanent Receptionist in our team based in Brisbane CBD, that starts with you. You’ll be the first person our clients meet with, making meaningful, long-lasting impact every day - for the people we support, our legal teams and the entire firm.
You'll be part of a truly connected team of authentic people who are as passionate as you are. And you’ll be visible and valued for who you are and what you bring.
With empathy, adaptability and initiative, you will be a true champion of our clients by:
Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members, whilst based on reception.
Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.
Ensuring our office’s meeting rooms and facilities are kept clean and tidy
Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.
Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.
Actively working as a team player and assisting in ad-hoc responsibilities – your proactive nature to look for work won’t go unnoticed here!
What you’ll bring
Previous experience within a reception or business support position.
Accurate typing skills with intermediate Word & Excel skills.
Keen eye for detail in your document management and collation skills
You’ll be a great communicator both verbally and in writing.
You’ll be naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.
You’ll recognise and value the importance of your role in being the gateway to support for clients.
The ability to work 38 hours per week, Monday to Friday, from our Brisbane CBD office.
Shine Lawyers: A place for you. It means more here.
At Shine, purpose really matters.
It’s our clients, who summon the courage to stand up to injustice.
It’s the communities we are part of and support every day.
It’s our team, who champion what’s right and make this place what it is.
We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 45 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive.
Here are some of the things we hope you’ll love about working with us:
Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond!
Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.
As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.
We are an Equal Opportunity Employer committed to a diverse workforce.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Helper Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
