Job ID

175110

Posted

30-Jul-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Customer Service

Location(s)

Brisbane - Queensland - Australia

Key Mining Multinational Leader client account


Full time opportunity in a fast-paced corporate environment


Provide excellent customer service


Based in Brisbane CBD - Land of the Turrbal people


About CBRE


CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

The Role


The Receptionist is the ‘face’ of the Clients business, being the main interface with clients, staff, contractors, and service providers as they pass through our client’s customer service areas. Reporting directly to the Workplace Experience Manager and working within a collaborative and supportive team.

A Snapshot Of a Typical Day


Manage switchboard through incoming telephone calls and ensuring that all enquiries are dealt within a timely and efficient manner
Provides superior customer service to the client teams to ensure a fantastic experience within the office
Performs general administrative duties including restocking of consumables (stationeries, printers etc), distributing packages & mail as required and tracking system to record courier, freight and mail activities
Maintains facilities requests including raising purchase orders, maintenance, inspection, service logs and managing contractors on site
Maintain workplace security by issuing, checking and collecting badges as necessary using the visitor registration system
Maintain the appearance of reception, lobby, meeting rooms and other common areas.

Requirements


Experience supporting a workplace, facilities or office management team within hospitality industry
Excellent communicator, ability to build effective professional relationship with clients and colleagues
Proactive, adaptive and ability to multi-task
A self-starter and ability to work independently as well as in a team
Basic skill in Microsoft Office packages – Word, Excel, Outlook

What's in it for you?


Working alongside an experienced and established team/leader.
Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.
We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients.

If this sounds like a good fit, we’d love to hear from you!

Please submit your up to date resume for consideration, and note that in the event of high volumes of applications only suitable candidates will be contacted directly.

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

Service line: GWS Segment