Job Description
Qualifications
2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system
Ability to handle high call volume and multi‐task while providing an exceptional customer experience
Excellent customer service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Benefits
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting
The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc
$38,000 - $45,800 per year
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being
Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work
Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities
Responsibilities
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately
The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks
Typically works on routine and patterned assignments
As the Receptionist, you are the first impression of the center
You will welcome patients and coordinate front-desk activities
The ideal candidate will have a friendly and easy-going personality
Answer phone calls utilizing a multi‐line telephone system
Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
Resolve patient issues through independent problem solving and with a goal of first call
Work Hours: Monday - Friday 8am - 5pm
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program
Job description
Become a part of our caring community and help us put health first
Job Description Summary
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
As the Receptionist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality.
Job Functions
• Answer phone calls utilizing a multi‐line telephone system.
• Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff.
• Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries.
• Resolve patient issues through independent problem solving and with a goal of first call.
Required Qualifications
Use your skills to make an impact
• 2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system.
• Ability to handle high call volume and multi‐task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications
• Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen.
• Please attach a copy of your resume
Additional Information
Work Hours: Monday - Friday 8am - 5pm
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
Description Of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, ****** orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, ****** orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system
Ability to handle high call volume and multi‐task while providing an exceptional customer experience
Excellent customer service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Benefits
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting
The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc
$38,000 - $45,800 per year
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being
Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work
Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities
Responsibilities
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately
The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks
Typically works on routine and patterned assignments
As the Receptionist, you are the first impression of the center
You will welcome patients and coordinate front-desk activities
The ideal candidate will have a friendly and easy-going personality
Answer phone calls utilizing a multi‐line telephone system
Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
Resolve patient issues through independent problem solving and with a goal of first call
Work Hours: Monday - Friday 8am - 5pm
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program
Job description
Become a part of our caring community and help us put health first
Job Description Summary
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
As the Receptionist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality.
Job Functions
• Answer phone calls utilizing a multi‐line telephone system.
• Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff.
• Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries.
• Resolve patient issues through independent problem solving and with a goal of first call.
Required Qualifications
Use your skills to make an impact
• 2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system.
• Ability to handle high call volume and multi‐task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications
• Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen.
• Please attach a copy of your resume
Additional Information
Work Hours: Monday - Friday 8am - 5pm
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
Description Of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, ****** orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, ****** orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Fernandina Beach offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
