Job Description
Direct message the job poster from SW Accountants & Advisors
Sue GibbsClick here to view Sue Gibbs’ profile
Sue Gibbs
Senior Talent Acquisition Advisor
12 Month Contract
About SW Accountants & Advisors
SW Accountants & Advisors (SW) is a leading advisory and accounting firm with an 85-year history in Australia. We operate in Melbourne, Sydney, Brisbane, and Perth, with over 300 people and 40 Partners nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the 2026 AFR Top 100 Accounting Firms and the 10th largest national practice in Australia.
Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firm’s teams, with our clients, and the way we interact and engage with you.
About the role
We are seeking a Receptionist to manage the day-to-day operations of the SW Melbourne office. Your primary focus is to ensure that the SW office functions seamlessly, consistently and in co-ordination with the SW Sydney, Brisbane & Perth offices. Working closely with the Practice Support Group leaders and office-based Directors, you will be given the opportunity to make this role your own. Supported by a team of amazing receptionists and administrative staff nationwide, you will be given the chance to upskill in many areas.
Key Responsibilities
Meet and greet clients to the firm
Answer and direct all calls and distribute messages
Manage incoming mail and deliveries
Ensure front office and reception is always clean and tidy
Maintain meeting room bookings
Liaise with IT department to report any problems
Support partners and staff with travel bookings
Monitor, order, and re-stock all office supplies
Assist the BD & Marketing team with organising firm functions
Maintain staff kitchen
Liaise with building management and report facilities faults and problems
Ensure all building signage is up to date and maintained
Supervise and administer the issuance of building keys
Oversee the security systems of the firm
Manage banking, postage and couriers
Assist with tea & coffee for Directors and clients
Organise catering
Assist Executive Manager with ad hoc duties
Skills and experience
Previous experience as a Receptionist/Concierge and Administrator preferred
Prior exposure to Professional Services environment will be highly regarded
Ability to create a positive and everlasting impression
Highly professional and courteous manner
Superior client service skills
Excellent organisational and time management skills
Ability to work under pressure and to meet deadlines
Strong computer literacy, including Microsoft Word, PowerPoint, Excel, Outlook
Exceptional interpersonal skills and ability to deal effectively with a wide range of personalities
Ability to think quickly on their feet
Proactive, punctual and reliable
Willingness to learn new skills
Best kept secrets of SW
Progressive firm, with excellent career opportunities
Refer to client and refer a friend bonus scheme
Employee Assistance Program and Wellness perks
Social Club
Tailored Learning and Development Program
Weekly lunch provided
Apply today
Create your own individual story and become a part of ours. If this sounds like the opportunity for you, click ‘Apply now’.
Sue GibbsClick here to view Sue Gibbs’ profile
Sue Gibbs
Senior Talent Acquisition Advisor
12 Month Contract
About SW Accountants & Advisors
SW Accountants & Advisors (SW) is a leading advisory and accounting firm with an 85-year history in Australia. We operate in Melbourne, Sydney, Brisbane, and Perth, with over 300 people and 40 Partners nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the 2026 AFR Top 100 Accounting Firms and the 10th largest national practice in Australia.
Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firm’s teams, with our clients, and the way we interact and engage with you.
About the role
We are seeking a Receptionist to manage the day-to-day operations of the SW Melbourne office. Your primary focus is to ensure that the SW office functions seamlessly, consistently and in co-ordination with the SW Sydney, Brisbane & Perth offices. Working closely with the Practice Support Group leaders and office-based Directors, you will be given the opportunity to make this role your own. Supported by a team of amazing receptionists and administrative staff nationwide, you will be given the chance to upskill in many areas.
Key Responsibilities
Meet and greet clients to the firm
Answer and direct all calls and distribute messages
Manage incoming mail and deliveries
Ensure front office and reception is always clean and tidy
Maintain meeting room bookings
Liaise with IT department to report any problems
Support partners and staff with travel bookings
Monitor, order, and re-stock all office supplies
Assist the BD & Marketing team with organising firm functions
Maintain staff kitchen
Liaise with building management and report facilities faults and problems
Ensure all building signage is up to date and maintained
Supervise and administer the issuance of building keys
Oversee the security systems of the firm
Manage banking, postage and couriers
Assist with tea & coffee for Directors and clients
Organise catering
Assist Executive Manager with ad hoc duties
Skills and experience
Previous experience as a Receptionist/Concierge and Administrator preferred
Prior exposure to Professional Services environment will be highly regarded
Ability to create a positive and everlasting impression
Highly professional and courteous manner
Superior client service skills
Excellent organisational and time management skills
Ability to work under pressure and to meet deadlines
Strong computer literacy, including Microsoft Word, PowerPoint, Excel, Outlook
Exceptional interpersonal skills and ability to deal effectively with a wide range of personalities
Ability to think quickly on their feet
Proactive, punctual and reliable
Willingness to learn new skills
Best kept secrets of SW
Progressive firm, with excellent career opportunities
Refer to client and refer a friend bonus scheme
Employee Assistance Program and Wellness perks
Social Club
Tailored Learning and Development Program
Weekly lunch provided
Apply today
Create your own individual story and become a part of ours. If this sounds like the opportunity for you, click ‘Apply now’.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist | Melbourne position is now open for candidates interested in the Helper Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
