Job Description
Full job description
Receptionist & Office Support
Location Name SEA LIFE Sydney
Job Locations AU-Sydney
Job ID
2026-9860
Employment Type
Salaried
Offer/Contract Type
No End Date
Location (Country-State-City)
AU-Sydney
What you'll bring to the team
Looking for a reception/admin role with a difference? Would you love a role based in Sydney in an office amongst sharks, koalas and celebrities? Then we have the perfect role for you!
We currently have a fantastic opportunity to join our team as a Receptionist & General Office Support in our Business Support offices at Darling Harbour.
This role supports our ANZ & APAC corporate staff members, as well as the operations team running Sydney’s iconic attractions; SEA LIFE, WILD LIFE, and Madame Tussauds.
About the Role
You will be responsible for manning the reception desk and supporting the day to day running of the office. As the first point of contact for the business you will greet staff and guests with a friendly face, as well as oversee the visitor process, managing incoming and outgoing mail (including dealing with couriers), preparing reports, and assisting the Office Manager, Senior Leadership, and other corporate functions when required.
About You
To succeed in this role you will;
Have relevant administration experience in a similar role
Have a love for organisation, administration and a high level of attention to details
Have strong interpersonal and networking skills, effectively building relationships at all levels of both internal and external stakeholders
Have excellent communication skills, both written and verbal
Be an enthusiastic and positive ‘go-getter’, approaching tasks with the love of FUN!
This is a great opportunity to take your career to a new level and work for one of the world’s best known attraction brands.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 2 charities: Merlins Magic Wand and the SEA LIFE Trust.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.
Pay Range
Competitive
Receptionist & Office Support
Location Name SEA LIFE Sydney
Job Locations AU-Sydney
Job ID
2026-9860
Employment Type
Salaried
Offer/Contract Type
No End Date
Location (Country-State-City)
AU-Sydney
What you'll bring to the team
Looking for a reception/admin role with a difference? Would you love a role based in Sydney in an office amongst sharks, koalas and celebrities? Then we have the perfect role for you!
We currently have a fantastic opportunity to join our team as a Receptionist & General Office Support in our Business Support offices at Darling Harbour.
This role supports our ANZ & APAC corporate staff members, as well as the operations team running Sydney’s iconic attractions; SEA LIFE, WILD LIFE, and Madame Tussauds.
About the Role
You will be responsible for manning the reception desk and supporting the day to day running of the office. As the first point of contact for the business you will greet staff and guests with a friendly face, as well as oversee the visitor process, managing incoming and outgoing mail (including dealing with couriers), preparing reports, and assisting the Office Manager, Senior Leadership, and other corporate functions when required.
About You
To succeed in this role you will;
Have relevant administration experience in a similar role
Have a love for organisation, administration and a high level of attention to details
Have strong interpersonal and networking skills, effectively building relationships at all levels of both internal and external stakeholders
Have excellent communication skills, both written and verbal
Be an enthusiastic and positive ‘go-getter’, approaching tasks with the love of FUN!
This is a great opportunity to take your career to a new level and work for one of the world’s best known attraction brands.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 2 charities: Merlins Magic Wand and the SEA LIFE Trust.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.
Pay Range
Competitive
💡 Quick Summary
Seeking a career-building opportunity? The RECEPTIONIST & OFFICE SUPPORT position is now open for candidates interested in the Health Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.