Job Description
Job type
Part-time
Permanent
Shift and schedule
Monday to Friday
Location
Caterham CR3 6XQ
Benefits
Pulled from the full job description
Employee assistance programme
Company pension
Private medical insurance
Discounted gym membership
Full job description
Who are Croudace Homes?
Croudace Homes is a family owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.
At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on wellbeing and worklife balance, we create an environment where our employees feel valued, motivated, and empowered to succeed-because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.
Receptionist
An exciting opportunity has arisen for a confident and motivated Receptionist to join our facilities department, based at our head office in Caterham. The postholder will be required to provide comprehensive front-of-house support by professionally managing incoming calls, messages, and visitor reception. Additionally, they will be acting as the first point of contact, ensuring enquiries are handled efficiently and courteously, and consistently project a welcoming, organised, and professional image of the Company.
Hours of work:
This role is 5 days per week (Monday-Friday), covering the morning shift on Reception. Normal working hours are 8am until 1pm (25 hours per week). On occasion, the post holder might need to swap to the afternoon shift, and cover sickness or holiday as required.
The role consists of:
Manage incoming calls, redirecting as required and relaying messages via email
Greet and manage visitors and contractors, ensuring sign-in procedures are followed
Maintain staff records, including joiners and leavers, and manage office access using company systems
Keep the reception area tidy, professional, and representative of the company at all times
Handle incoming and outgoing post, parcels, and special deliveries, maintaining accurate logs
Monitor and report switchboard faults, raise IT and Facilities maintenance tickets as required
Organise internal and external meetings and office events
Support health, safety, and emergency procedures, including fire and evacuation protocols
Order and manage office supplies, stationery, and refreshments, liaising with suppliers
Provide ad hoc administrative support to other departments as needed
Assisting departments with administrative duties
Skills & knowledge you'll bring:
You will be confident and self-motivated, with strong organisational skills to manage a busy and varied workload effectively. You will have excellent interpersonal and communication skills, enabling you to liaise professionally with staff at all levels, as well as contractors, clients, and visitors. Your approachable and organised manner will ensure a positive first impression and support the smooth day-to-day running of the business.
Why join Croudace?
At Croudace Homes, we believe our people are our greatest asset-and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependant):
26 days holiday, increasing with service, plus an additional day off to celebrate your birthday
Generous Pension Scheme with up to 10% employer contribution
Discretionary bonus to recognise your performance and contribution
Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, biannual health checks
Life assurance cover of up to 8x your annual salary
Up to three paid volunteer days each year to get involved in meaningful community projects
Training and development opportunities, including support for professional memberships and continued career progression
Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working
At Croudace, we don't just build homes-we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you'd like to find out more about this role, please don't hesitate to get in touch at [email protected]
If you believe you have the skills and experience we're looking for, we'd love to hear from you. Apply today and make the next move in your career with Croudace Homes
All completed applications are handled by Croudace homes. A copy of our privacy policy can be seen here. By applying for the role, you are agreeing that you accept this privacy policy.
Part-time
Permanent
Shift and schedule
Monday to Friday
Location
Caterham CR3 6XQ
Benefits
Pulled from the full job description
Employee assistance programme
Company pension
Private medical insurance
Discounted gym membership
Full job description
Who are Croudace Homes?
Croudace Homes is a family owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.
At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on wellbeing and worklife balance, we create an environment where our employees feel valued, motivated, and empowered to succeed-because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.
Receptionist
An exciting opportunity has arisen for a confident and motivated Receptionist to join our facilities department, based at our head office in Caterham. The postholder will be required to provide comprehensive front-of-house support by professionally managing incoming calls, messages, and visitor reception. Additionally, they will be acting as the first point of contact, ensuring enquiries are handled efficiently and courteously, and consistently project a welcoming, organised, and professional image of the Company.
Hours of work:
This role is 5 days per week (Monday-Friday), covering the morning shift on Reception. Normal working hours are 8am until 1pm (25 hours per week). On occasion, the post holder might need to swap to the afternoon shift, and cover sickness or holiday as required.
The role consists of:
Manage incoming calls, redirecting as required and relaying messages via email
Greet and manage visitors and contractors, ensuring sign-in procedures are followed
Maintain staff records, including joiners and leavers, and manage office access using company systems
Keep the reception area tidy, professional, and representative of the company at all times
Handle incoming and outgoing post, parcels, and special deliveries, maintaining accurate logs
Monitor and report switchboard faults, raise IT and Facilities maintenance tickets as required
Organise internal and external meetings and office events
Support health, safety, and emergency procedures, including fire and evacuation protocols
Order and manage office supplies, stationery, and refreshments, liaising with suppliers
Provide ad hoc administrative support to other departments as needed
Assisting departments with administrative duties
Skills & knowledge you'll bring:
You will be confident and self-motivated, with strong organisational skills to manage a busy and varied workload effectively. You will have excellent interpersonal and communication skills, enabling you to liaise professionally with staff at all levels, as well as contractors, clients, and visitors. Your approachable and organised manner will ensure a positive first impression and support the smooth day-to-day running of the business.
Why join Croudace?
At Croudace Homes, we believe our people are our greatest asset-and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependant):
26 days holiday, increasing with service, plus an additional day off to celebrate your birthday
Generous Pension Scheme with up to 10% employer contribution
Discretionary bonus to recognise your performance and contribution
Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, biannual health checks
Life assurance cover of up to 8x your annual salary
Up to three paid volunteer days each year to get involved in meaningful community projects
Training and development opportunities, including support for professional memberships and continued career progression
Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working
At Croudace, we don't just build homes-we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you'd like to find out more about this role, please don't hesitate to get in touch at [email protected]
If you believe you have the skills and experience we're looking for, we'd love to hear from you. Apply today and make the next move in your career with Croudace Homes
All completed applications are handled by Croudace homes. A copy of our privacy policy can be seen here. By applying for the role, you are agreeing that you accept this privacy policy.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist (Part time, AM shift) position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Caterham offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
