Job Description
High School Diploma or Equivalent Required
Responsibilities
The Guest Services Receptionist are the initial point of contact at key entry points
This sets the tone for a remarkable guest experience
The Guest Services Receptionist is responsible for greeting patients, guests, and coworkers providing information and way finding, communicating current hospital guidelines and policies, and ensuring guest oversight of assigned areas
The Guest Services Receptionist will maintain a welcoming and safe environment, provide immediate service recovery, and perform various clerical duties as assigned
The Guest Services Receptionist must have an ongoing comprehensive knowledge of hospital services and facility resources to ensure every guest has a remarkable experience
This is an essential role and will be required, especially during inclement weather, emergencies, and disasters
Job description
Overview
The Guest Services Receptionist serves as a role model for service excellence and improves the guest experience by providing caring and compassionate customer service to our patients, guests, and staff. The Guest Services Receptionist are the initial point of contact at key entry points. This sets the tone for a remarkable guest experience. The Guest Services Receptionist is responsible for greeting patients, guests, and coworkers providing information and way finding, communicating current hospital guidelines and policies, and ensuring guest oversight of assigned areas. The Guest Services Receptionist will maintain a welcoming and safe environment, provide immediate service recovery, and perform various clerical duties as assigned. The Guest Services Receptionist must have an ongoing comprehensive knowledge of hospital services and facility resources to ensure every guest has a remarkable experience. This is an essential role and will be required, especially during inclement weather, emergencies, and disasters.
Department Description
Serving the community since 1+61, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Education
High School Diploma or Equivalent Required
Experience
1 Year Related Position Experience Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Database Administrator sector. This role in Raleigh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
