Job Description
Receptionist/Customer Care Representative - Rachel Mah Poy Insurance & Financial Services
Location: 340 Midpark Way SE Suite 320 Calgary AB
Type: Full Time – Monday- Friday 9:00am to 5:00pm
Position Overview:
We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.
Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.
Responsibilities:
Help our clients with accuracy, thoroughness, & "wow factor" service.
Direct all incoming calls appropriately to our Sales or Customer Success Departments.
Complete daily administrative tasks as assigned.
Perform daily office maintenance and upkeep tasks as assigned.
Complete daily lead generation activities.
This role requires both warm and cold calling, and the successful candidate must be comfortable with and excel at- lead generation activities.
Requirements:
1 year experience in reception/administrative work (required)
General Level 1 Insurance License -(preferred/ability to attain)
Cold Call experience (preferred)
Excellent communication, written, verbal and listening skills
Self-motivated, goal oriented and enthusiastic
Diligent and hardworking
Proactive in problem solving
Benefits of Working with Us:
Competitive Hourly Salary & Monthly Bonus Compensation Structure
Paid Vacation plus Flex Days (used for sick or personal time)
Annual Team Travel Bonus
Christmas Bonus Days
Environment focused on career advancement and personal development
Additional licensing courses and exams paid to further career by the Agency
This is a Full-time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role
Location: 340 Midpark Way SE Suite 320 Calgary AB
Type: Full Time – Monday- Friday 9:00am to 5:00pm
Position Overview:
We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.
Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.
Responsibilities:
Help our clients with accuracy, thoroughness, & "wow factor" service.
Direct all incoming calls appropriately to our Sales or Customer Success Departments.
Complete daily administrative tasks as assigned.
Perform daily office maintenance and upkeep tasks as assigned.
Complete daily lead generation activities.
This role requires both warm and cold calling, and the successful candidate must be comfortable with and excel at- lead generation activities.
Requirements:
1 year experience in reception/administrative work (required)
General Level 1 Insurance License -(preferred/ability to attain)
Cold Call experience (preferred)
Excellent communication, written, verbal and listening skills
Self-motivated, goal oriented and enthusiastic
Diligent and hardworking
Proactive in problem solving
Benefits of Working with Us:
Competitive Hourly Salary & Monthly Bonus Compensation Structure
Paid Vacation plus Flex Days (used for sick or personal time)
Annual Team Travel Bonus
Christmas Bonus Days
Environment focused on career advancement and personal development
Additional licensing courses and exams paid to further career by the Agency
This is a Full-time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist/Customer Care Representative position is now open for candidates interested in the Insurance sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
