Dermapure Calgary – Wildwood is looking for great candidates to fill out some open positions!

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

The team is growing at the Dermapure Calgary – Wildwood clinic, and we are looking for new team members who are ready to embark on this journey. More specifically, we are looking for receptionists and doctor’s assistants.

Our Benefits –
• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

As a Doctor’s Assistant, you will :
• Assist our physicians in medical, cosmetic, invasive and non-invasive treatments
• Receive and follow-up with patient referrals received by fax or database;
• Input cosmetic client’s consultations, treatments and download photos in software database;
• Answer incoming calls, schedule client appointments, greet and direct clients through the treatment process;
• Establish and maintain rapport with clients to ensure overall customer service satisfaction of clients;
• Educate clients on additional services, all treatment processes including pre and post treatment care;
• Administer treatments in accordance with Dermapure policies and procedures;
• Maintain accurate client treatment records/data in the clients’ medical and cosmetic charts.

You are what we are looking for if you :
• Possess a medical aesthetic certificate or diploma;
• Have at least two (2) years of experience in a similar role;
• Have experience in the medical aesthetic field;
• Have experience in sales and/or are sales-oriented.

As a Receptionist, you will :
• Greet customers when they arrive at the clinic and provide outstanding customer service;
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures;
• Book customer appointments and manage the appointment calendar;
• Prepare customer files for next-day appointments;
• Implement the clinic’s opening and closing procedures;
• Establish the day's treatments in collaboration with the consultant;
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
• Order office supplies and beverages;
• Close batches, balance daily reports and transfer receivables to accounting;
• Ensure availability of cash in the register and notify the person in charge;
• Prepare customer invoices and verify invoices daily.

You are what we are looking for if you :
• Have at least two (2) years of experience in a similar role;
• Have experience and an interest in the medical aesthetic field;
• Have experience with Accuro and Zenoti (asset)
• Have ability to communicate effectively and are customer service oriented.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.