Zepto - Quality Assurance - Cafe

Details

Designation: Regional Quality Assurance Lead - Cafe
Core Areas: Worked with Leading QSR brands in India and have led the pan India QC operations.
Qualification: Graduate - BHM/Post Graduate - IHM
Experience - 4-6 Years

Our Story

Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimised network of dark stores that we're building across the country! We have scaled up in 9 cities that includes Mumbai, Delhi-NCR, Bangalore, Hyderabad, Pune, Kolkata & Chennai and still count keep on-going to many other cities across the country.

We’re incredibly well-funded and our investors include Y Combinator, Nexus Venture Partners, and more! We’ve also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Your Role

Responsible for managing the food safety operations, hygiene, sanitation including developing qualified City level QC leaders encompassing all the Zepto Café s/each kitchen section, contract manufacturers Mother WH.
Ensure that all café partners and café leads have an adequate knowledge of food safety.
Follows immaculate grooming standards and is the custodian of the grooming policy.
Setup the QC hygiene audit and field operating playbook for Zepto Café business.
Propose minimum acceptable standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene standards.
Responsible for effective and efficient maintenance of records around food safety and quality related to the Zepto Café business.
Continually liaises with internal and external agencies (laboratory, government bureau, health practitioners, etc.) on FSSAI and other meteorological items
Spot check on receiving area for food hygiene and vendor product quality to ensure the Zepto café Quality standards are met.
Organize monthly food safety meetings and training, distributes and keeps accurate records of the same.
Follow up with all related teams that training is understood and actions implemented.
Develop a food safety committee for the resort to ensure all actions are communicated towards the operations.
Create a monthly report of the operational hygiene gaps and develop a plan of action ensuring compliance.
Develop on the job and class room trainings for all Zepto café Partners and Café Leads along with CMs and AMs and ensures that each food handler goes through the statutory training.
Ensure daily routine checks are done in liaison with the Operations head.
Ensure daily checks of freezers.Speed ovens and fridges in the Cafes.
To ensure that all data is recorded properly by the respecting café team and filed correctly for future reference.
Contribute sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene.
Inspects the deliveries of food and beverage for potential risks and informs the suppliers accordingly
Is involved actively in monitoring the overall safety measures at the business level and Café level.conducts self-audits and provide recommendation for compliance
Responsible for creating the incident report for any food poisoning incident and tracking NPS on quality related parameters.
Familiar with current culinary trends and methods
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards certifications
Is knowledge about the HACCP (Hazard Analysis and Critical Control Point) - ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001
Additional responsibilities and tasks can be added at any time according to the needs of the business.

What We’re Looking For

Knowledge & Skills Disposition /Personality Strong communication and organizational skills Determined and enthusiastic
MS Office proficient Process driven and results oriented Self-starter Quick Learner and self-motivated
Capable of handling multi-faceted projects and of working under pressure Possesses excellent attention to detail
Extremely organized with strong administrative and communication skills Able to work independently, takes ownership and initiative Strong leadership skills and ability to build rapport with employees, and mentor them
Excellent active listening and presentation skills
We expect all our associates to work in harmony and cohesion with other departments as well as colleagues from other group companies.
The organization shall reserve the right to depute your services between departments and between group companies.

Why Join Us?

The opportunity to join India’s next Unicorn is rare. So, we’re giving our team an amazing learning experience and the opportunity to create lasting wealth as our company grows.