Relief/Assistant Medical Secretary

Full job description
Are you a highly motivated and enthusiastic individual with recent administrative or secretarial experience? Do you want to make a meaningful difference supporting medical professionals and contributing to children’s health and well-being? If so, we’d love to hear from you!

We are seeking a dedicated Relief/Assistant Medical Secretary to join our friendly and inclusive Paediatric Secretarial Team at York Hospital. In this role, you will provide vital administrative support to medical secretaries and their consultant teams, ensuring smooth and efficient operations.

Your responsibilities will include:
Acting as the Designated Doctor Admin for Children’s Safeguarding
Coordinating Educational Health Care Plans (EHCPs) across North Yorkshire and the City of York Council
Supporting the paediatric secretarial team with day-to-day tasks and workflow management
About You:
Recent experience in an administrative or secretarial role
Strong organisational skills with attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively within a supportive team environment
A proactive, flexible approach and a positive attitude
Why Join Us?
We are a welcoming, friendly, and supportive team that values inclusion and a strong work ethic. You will be part of a dedicated group committed to delivering excellent service to our patients and consultants.

As a Relief / Assistant Medical Secretary, you will play a key role in supporting the Paediatric Secretarial Team by managing a variety of administrative and secretarial tasks. Your day-to-day responsibilities will include:

Typing clinical and administrative letters with accuracy and efficiency
Answering telephone enquiries professionally from patients, consultants, and GPs
Handling general administrative duties to support the smooth running of the office
Covering for Medical Secretaries during periods of absence, ensuring continuity of service
Communicating regularly and effectively with Paediatric Consultants and other clinical staff
Coordinating with both clinical and non-clinical teams, always maintaining a patient-centred approach

Skills and Qualities We Are Looking For:
Excellent administration and secretarial skills, with proven audio-typing ability
Good understanding of customer relations to handle queries sensitively and effectively
Ability to work well under pressure, prioritising competing demands in a busy office environment
Strong time management skills with the ability to work independently and unsupervised
Accurate and efficient typing speed, with knowledge of medical terminology seen as a strong advantage
Previous or current NHS experience is desirable but not essential
A friendly, professional attitude and the ability to work collaboratively within a team

Working hours are Monday - Friday 08:00-15:30

To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Please seek approval from your line manager if you are applying for the role as a secondment.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

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