Job Description
Full job description
Working for our world-famous Car Rentals brand based at Melbourne City in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.
Casual ongoing role – Melbourne City based
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
About the Role
As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you’ll do
Interact with our customers face to face, promoting the Avis Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to company standards.
Inspecting vehicles for any damages that occurred during the previous rentals.
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 3-4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Hourly Rate + loadings + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Melbourne
Victoria
Australia
Working for our world-famous Car Rentals brand based at Melbourne City in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.
Casual ongoing role – Melbourne City based
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
About the Role
As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you’ll do
Interact with our customers face to face, promoting the Avis Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to company standards.
Inspecting vehicles for any damages that occurred during the previous rentals.
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 3-4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Hourly Rate + loadings + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Melbourne
Victoria
Australia
💡 Quick Summary
Seeking a career-building opportunity? The Rental Operations Agent / Customer Service Representative (Casual) position is now open for candidates interested in the Retail & Wholesale sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.