Residential Services Manager

Location
Glenfield NSW
 
Benefits
Pulled from the full job description
Referral program
Parental leave
Annual leave
Relocation assistance
Employee assistance program
Salary packaging
Leave encashment
 
Full job description
Job no: 494461
Work type: Full time
Location: Glenfield
Categories: Operations

Are you looking for an organisation that shares your passion for enriching lives and that respects and trusts your judgement? Innovation has been a priority for us for decades, and we’ll welcome your experience and ideas.

THE ROLE

As the Residential Services Manager, you will oversee 111 beds, ensuring every resident receives the care and attention they deserve. You will work alongside experienced, passionate, and collaborative colleagues to deliver person-centred care within our MyLife model. If you’re ready to make a real difference, we’d love to hear from you.

Key responsibilities include:

Leading and inspiring a dedicated team of care professionals.
Ensuring the delivery of high-quality care and services to residents in line with the MyLife model of care.
Managing and maintaining excellent standards of care for older Australians and individuals living with a disability.
Fostering a positive and collaborative environment where resident feedback is valued and acted upon.
Overseeing staffing levels to ensure the right balance of care and support is consistently delivered.
The ESSENTIALS

Current AHPRA Registered Nurse Registration.
Experience in a leadership position in aged care or health care.
Strong experience in dementia care best practice is essential
A solid understanding of aged care regulations, standards, and best practices.
Strong business acumen, including financial management, analytical skills, and the ability to troubleshoot.
An understanding of person-centred care principles and continuous improvement.
Excellent written and verbal communication skills.
We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect.

We are hoping you will join our fantastic Whiddon family at Glenfield, in the Southwestern Sydney region, on a permanent full-time basis.

WHAT WE OFFER

At Whiddon, we provide our people with benefits that will enhance their experience and provide them with things they actually want and will use. Our benefits are centred around ‘Five Pillars’ – mind, body, financial, social and career.

Comprehensive leave options to support you in mind and body
5 weeks Annual Leave (or the option to cash out Annual Leave)
Access to L ong Service Leave after 5 years
12 weeks paid Parental Leave
Up to 5 days paid Fertility leave
Up to 3 days paid Community Service leave each year
Up to 4 days paid Compassionate leave
Extra public holiday per year with Frank Whiddon Day
Employee Assistance Program for when you need extra support
Salary Packaging options so you can keep more of your pay . Did you know that by salary packaging, you can increase your hourly rate by more than $2? This is how:
Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc.
Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc.
Remote living options including rent and mortgage packaging, utilities and holiday transport.
Novated leasing, a financial wellness program, a personal car buying service and a rewards program through our partners.
Quarterly gifts , including Cost of living voucher, ACE Day, Christmas gifting and other ad-hoc gifts from time to time.
Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more!
Employee Referral Program. Get paid up to $500 to refer our next Whiddon star.
Relocation assistance and sign on bonus for eligible team members joining us from afar, packing up their life for a sea or tree change
Learning, learning, learning . Whiddon Scholarships Programs, Leadership Development Programs, Traineeships and more… we want to support your educational journey!
Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more.
Recognition for successfully completing your probation period.
Locations across NSW and QLD. If you need to relocate or wish to transfer between our Homes
HOW TO APPLY

To apply for this position, please submit a copy of your resume addressing the above criteria. To find out more about this position and the benefits of a career at Whiddon then visit our website https://www.whiddon.com.au/careers/

Advertised: 05 Sep 2025 AUS Eastern Standard Time
Applications close: