Job Description
Full job description
About us:
We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.
On offer:
Based in Bellmere, QLD
Casual opportunity available
Paying on SCHADS Level 3 plus Super
Salary Packaging options (up to $15,899 tax free!)
Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%
Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
One paid wellbeing leave day per year
Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
Paid parental leave support
Supportive team environment
Excellent training and career development
Role overview:
Provide quality support and services to people with a mental illness, who live in supported accommodation.
Provide support that is client focused, community oriented, and sensitive.
Assist people with a mental illness to maintain key organisational and other relationships, which facilitate independent living.
Increase access and equity for clients within a "collaborative recovery model of psychosocial rehabilitation".
Assist people with mental illness to improve daily living skills.
Encourage clients to practice personal hygiene and educate on healthy living habits
Encourage clients to assist in daily household tasks.
Mentor clients in building productive relationships and using effective conflict resolution strategies.
Requirements:
Minimum of Cert IV in mental health or community services related discipline (ideally a completed diploma or Bachelors)
Demonstrated effective listening, empathy and communication skills
Experience in working with people experiencing mental illness
Ability to think and act calmly and deal sensitively with distressed people
Understanding of the principles of duty of care, rights to privacy and confidentiality
Ability to help program participants link in with other relevant community resources and to promote the rights, responsibilities and recovery of program participants
Demonstrated ability to work with families, carers, government agencies and community services
Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
Competence with Microsoft Office
Must be available for overnight shifts
Must be available to work a rotating 24/7 roster
Must be eligible to apply/currently hold a Blue Card
Must hold/be willing to apply for NDIS worker screening clearance
Current driver's license
Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.
Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.
This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.
Apply Now!
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.
Applications will be viewed and actioned upon receipt, with a final closing date of 15April 2026.
Any queries please email [email protected]
Video
About us:
We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.
On offer:
Based in Bellmere, QLD
Casual opportunity available
Paying on SCHADS Level 3 plus Super
Salary Packaging options (up to $15,899 tax free!)
Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%
Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
One paid wellbeing leave day per year
Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
Paid parental leave support
Supportive team environment
Excellent training and career development
Role overview:
Provide quality support and services to people with a mental illness, who live in supported accommodation.
Provide support that is client focused, community oriented, and sensitive.
Assist people with a mental illness to maintain key organisational and other relationships, which facilitate independent living.
Increase access and equity for clients within a "collaborative recovery model of psychosocial rehabilitation".
Assist people with mental illness to improve daily living skills.
Encourage clients to practice personal hygiene and educate on healthy living habits
Encourage clients to assist in daily household tasks.
Mentor clients in building productive relationships and using effective conflict resolution strategies.
Requirements:
Minimum of Cert IV in mental health or community services related discipline (ideally a completed diploma or Bachelors)
Demonstrated effective listening, empathy and communication skills
Experience in working with people experiencing mental illness
Ability to think and act calmly and deal sensitively with distressed people
Understanding of the principles of duty of care, rights to privacy and confidentiality
Ability to help program participants link in with other relevant community resources and to promote the rights, responsibilities and recovery of program participants
Demonstrated ability to work with families, carers, government agencies and community services
Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
Competence with Microsoft Office
Must be available for overnight shifts
Must be available to work a rotating 24/7 roster
Must be eligible to apply/currently hold a Blue Card
Must hold/be willing to apply for NDIS worker screening clearance
Current driver's license
Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.
Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.
This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.
Apply Now!
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.
Applications will be viewed and actioned upon receipt, with a final closing date of 15April 2026.
Any queries please email [email protected]
Video
💡 Quick Summary
Seeking a career-building opportunity? The Residential Support Worker position is now open for candidates interested in the Helper Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
