Job Description
JOB SUMMARY: Responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
CORE WORK ACTIVITIES:
Assisting in Food and Beverage Operations
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Provides excellent customer service to all employees.
Responds quickly and proactively to employee's concerns.
Uses coaching skills throughout the property.
Demonstrates self confidence, energy and enthusiasm.
Motivates and encourages staff to solve guest and employee related concerns.
CANDIDATE PROFILE:
Education:
Graduation or Similar in Hospitality Management
Experience:
2 years minimum work experience in Food and Beverage with a high end luxury chain
POSITION REQUIREMENTS:
Ensuring Exceptional Customer Service
Provides excellent customer service.
Responds quickly and proactively to guest's concerns.
Understands the brand's service culture.
Sets service expectations for all guests internally and externally.
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Follows up to ensure complaints have been addressed to the guest's satisfaction.
Develops a relationship with all guests to build repeated clientele internally and externally.
Additional Responsibilities As Assigned
Complies with all corporate accounting procedures.
Assists Manager as needed with annual Quality audit.
JOB DETAILS:
Full Time
On Location
HIRING ENTERPRISE:
The City Palace, Jaipur
💡 Quick Summary
Seeking a career-building opportunity? The Restaurant and Banqueting Manager position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
