Job Description
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
Grow your career with tailored development programs
Make your mark in a high-performing, values-led team
Thrive your way with flexible work options
About the Opportunity
We’re looking for a Retail Media Platform Specialist to own and optimise Salesforce Media Cloud, powering personalised customer engagement and high-performing retail media campaigns.
In this role, you’ll sit at the heart of our Martech ecosystem — configuring media inventory and pricing, automating CRM sales workflows, activating audiences across paid media, and ensuring seamless integration across platforms. If you love turning complex systems into smooth, scalable solutions that drive revenue, this one’s for you.
In this Role
Own and operate Salesforce Media Cloud configuration and platform architecture
Maintain core platform CRM and core Salesforce functionality
Build and automate CRM workflows for campaign booking, approvals, and trafficking
Configure inventory, pricing models, products, and rate cards
Execute audience activation and multi‑channel delivery solutions via Media Cloud
Integrate Media Cloud with CDPs, analytics, and ad tech via APIs and data flows
Manage roles, permissions, security, and governance
Monitor performance via dashboards, reporting, and data exports
Develop platform enhancements for future use cases
You’re Likely a Match If
3+ years’ experience with Salesforce CRM
Salesforce Admin Certified Required - Hands-on experience with Salesforce Media Cloud, Revenue Cloud and Service Cloud preferred
Solid understanding of retail media, CRM-driven engagement, and Martech ecosystems
Strong knowledge of Salesforce objects, flows, automation, and data models (APEX knowledge preferred)
Confidence with inventory systems, pricing logic, and campaign workflows
Comfortable with APIs, webhooks, SOQL/SQL, and integrations
Experience in developing feature capability on Salesforce platforms
A collaborative, problem-solving mindset with a passion for innovation
What’s on Offer
️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger!
#LI-SS1
#INFLA
Grow your career with tailored development programs
Make your mark in a high-performing, values-led team
Thrive your way with flexible work options
About the Opportunity
We’re looking for a Retail Media Platform Specialist to own and optimise Salesforce Media Cloud, powering personalised customer engagement and high-performing retail media campaigns.
In this role, you’ll sit at the heart of our Martech ecosystem — configuring media inventory and pricing, automating CRM sales workflows, activating audiences across paid media, and ensuring seamless integration across platforms. If you love turning complex systems into smooth, scalable solutions that drive revenue, this one’s for you.
In this Role
Own and operate Salesforce Media Cloud configuration and platform architecture
Maintain core platform CRM and core Salesforce functionality
Build and automate CRM workflows for campaign booking, approvals, and trafficking
Configure inventory, pricing models, products, and rate cards
Execute audience activation and multi‑channel delivery solutions via Media Cloud
Integrate Media Cloud with CDPs, analytics, and ad tech via APIs and data flows
Manage roles, permissions, security, and governance
Monitor performance via dashboards, reporting, and data exports
Develop platform enhancements for future use cases
You’re Likely a Match If
3+ years’ experience with Salesforce CRM
Salesforce Admin Certified Required - Hands-on experience with Salesforce Media Cloud, Revenue Cloud and Service Cloud preferred
Solid understanding of retail media, CRM-driven engagement, and Martech ecosystems
Strong knowledge of Salesforce objects, flows, automation, and data models (APEX knowledge preferred)
Confidence with inventory systems, pricing logic, and campaign workflows
Comfortable with APIs, webhooks, SOQL/SQL, and integrations
Experience in developing feature capability on Salesforce platforms
A collaborative, problem-solving mindset with a passion for innovation
What’s on Offer
️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger!
#LI-SS1
#INFLA
💡 Quick Summary
Seeking a career-building opportunity? The Retail Media Platform Specialist position is now open for candidates interested in the Retail & Wholesale sector. This role in Macquarie Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.