Job Description
Position Overview
The Retail Sales Associate drives revenue by delivering exceptional customer service and consistently upselling products. This role is ideal for someone who is confident, persuasive, and motivated by hitting sales targets.
Key Responsibilities
Engage every customer with a warm, professional greeting and identify their needs quickly
Recommend complementary products to increase basket size (e.g., matching sets, add‑on accessories, seasonal items)
Demonstrate product features and benefits to create desire and urgency
Maintain deep knowledge of all products, promotions, and new arrivals
Achieve daily and weekly sales targets, including upsell and add‑on goals
Create visually appealing product displays that encourage impulse purchases
Handle transactions accurately and efficiently
Build long-term customer relationships through personalized service
Keep the store clean, organized, and fully stocked
Required Skills & Qualities
Strong communication and persuasion skills
Confident in approaching customers and initiating conversations
Natural ability to recommend additional items without being pushy
Goal‑oriented and motivated by sales targets
Fast learner with strong product knowledge retention
Positive attitude and professional appearance
Ability to work in a fast-paced retail environment
Performance Expectations
Consistently meet or exceed upselling KPIs
Maintain high average transaction value (ATV)
Maintain high units per transaction (UPT)
Convert walk‑ins into buyers through strong product recommendations
We welcome applicants from all backgrounds, experiences, and identities. If you’re passionate about helping customers feel confident and love the idea of growing your sales skills in a supportive environment, we’d love to meet you. Even if you don’t meet every requirement, we encourage you to apply — your enthusiasm and willingness to learn matter most.
Job Types: Full-time, Part-time, Permanent
Pay: $15.00 per hour
Benefits:
Designated paid holidays
Flexible schedule
On-site parking
Paid time off
Store discount
Work Location: In person
The Retail Sales Associate drives revenue by delivering exceptional customer service and consistently upselling products. This role is ideal for someone who is confident, persuasive, and motivated by hitting sales targets.
Key Responsibilities
Engage every customer with a warm, professional greeting and identify their needs quickly
Recommend complementary products to increase basket size (e.g., matching sets, add‑on accessories, seasonal items)
Demonstrate product features and benefits to create desire and urgency
Maintain deep knowledge of all products, promotions, and new arrivals
Achieve daily and weekly sales targets, including upsell and add‑on goals
Create visually appealing product displays that encourage impulse purchases
Handle transactions accurately and efficiently
Build long-term customer relationships through personalized service
Keep the store clean, organized, and fully stocked
Required Skills & Qualities
Strong communication and persuasion skills
Confident in approaching customers and initiating conversations
Natural ability to recommend additional items without being pushy
Goal‑oriented and motivated by sales targets
Fast learner with strong product knowledge retention
Positive attitude and professional appearance
Ability to work in a fast-paced retail environment
Performance Expectations
Consistently meet or exceed upselling KPIs
Maintain high average transaction value (ATV)
Maintain high units per transaction (UPT)
Convert walk‑ins into buyers through strong product recommendations
We welcome applicants from all backgrounds, experiences, and identities. If you’re passionate about helping customers feel confident and love the idea of growing your sales skills in a supportive environment, we’d love to meet you. Even if you don’t meet every requirement, we encourage you to apply — your enthusiasm and willingness to learn matter most.
Job Types: Full-time, Part-time, Permanent
Pay: $15.00 per hour
Benefits:
Designated paid holidays
Flexible schedule
On-site parking
Paid time off
Store discount
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Retail Sales Associate position is now open for candidates interested in the Customer Care sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
