Job Description
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.
Job Title: Revenue Cycle Account Representative Self Pay
Job Summary
Responsible for the accurate set-up of all in-house Long-Term Care (LTC) patient liability accounts within the Nursing Home. Under the management of the Revenue Cycle Manager, is responsible for all collection activities through discharge of all LTC patient accounts in an effective and productive manner.
Essential Job Functions
Handles communication with patients/family to determine ability to pay or eligibility for third party payers when necessary.
Works closely with Admissions/Medicaid specialist team for all potential new residents to assure all collection efforts are handled
Verifies outstanding account balances for LTC, Self- Pay, Medicare and HMO patients.
Generating monthly statements.
Sends outgoing correspondence regarding past due amounts and collection letters
Collecting Checks, Cash and Credit Card payments.
Reviews and corrects patient Liability as needed.
Documents all collection activities immediately following contact in the system.
Following up on messages and emails within 24-48 hours
Advises supervisor of any issues and or discrepancies and works to get them resolved.
Maintains a clean, organized, secure and safe work environment in accordance policies and procedures.
Works on special projects as assigned.
Participates in department meetings and in-services as necessary.
Job Requirements
Education:
High School Diploma
Experience:
Three years in a patient accounts with good knowledge of 3rd party payer practices and electronic billing and collection systems preferred.
Experience in nursing home facility a plus.
Licenses/Certifications:
N/A
Abilities Required
Strong working knowledge of managed care contract language, Medicaid and Managed Care billing guidelines and regulations.
Has knowledge of commonly-used concepts, practices, and procedures within field
Has a working knowledge of the contract reimbursement matrix
Excellent communication skills
Working knowledge of Excel and Word.
Good interpersonal skills in working with diverse staff
Functional Demands
Environment Work Conditions:
Normal working condition with adequate lighting and ventilation
Infectious Material Exposure:
N/A
Organizational Expectations
Ensures that resident's/patient's rights are adhered to
Demonstrates professionalism and accountability
Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
Demonstrates excellent communication skills
Ensures confidentiality and security of patients' medical information
Identifies and utilizes appropriate channels of communication
Able to speak, read and write English
Able to think and act calmly to meet unusual occurrences of the job
Adheres to the organization's Mission, Vision and Values
Participates in departmental activities, meetings and in-services and follows established guidelines
Maintains a safe working environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you've ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, ****** orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Title: Revenue Cycle Account Representative Self Pay
Job Summary
Responsible for the accurate set-up of all in-house Long-Term Care (LTC) patient liability accounts within the Nursing Home. Under the management of the Revenue Cycle Manager, is responsible for all collection activities through discharge of all LTC patient accounts in an effective and productive manner.
Essential Job Functions
Handles communication with patients/family to determine ability to pay or eligibility for third party payers when necessary.
Works closely with Admissions/Medicaid specialist team for all potential new residents to assure all collection efforts are handled
Verifies outstanding account balances for LTC, Self- Pay, Medicare and HMO patients.
Generating monthly statements.
Sends outgoing correspondence regarding past due amounts and collection letters
Collecting Checks, Cash and Credit Card payments.
Reviews and corrects patient Liability as needed.
Documents all collection activities immediately following contact in the system.
Following up on messages and emails within 24-48 hours
Advises supervisor of any issues and or discrepancies and works to get them resolved.
Maintains a clean, organized, secure and safe work environment in accordance policies and procedures.
Works on special projects as assigned.
Participates in department meetings and in-services as necessary.
Job Requirements
Education:
High School Diploma
Experience:
Three years in a patient accounts with good knowledge of 3rd party payer practices and electronic billing and collection systems preferred.
Experience in nursing home facility a plus.
Licenses/Certifications:
N/A
Abilities Required
Strong working knowledge of managed care contract language, Medicaid and Managed Care billing guidelines and regulations.
Has knowledge of commonly-used concepts, practices, and procedures within field
Has a working knowledge of the contract reimbursement matrix
Excellent communication skills
Working knowledge of Excel and Word.
Good interpersonal skills in working with diverse staff
Functional Demands
Environment Work Conditions:
Normal working condition with adequate lighting and ventilation
Infectious Material Exposure:
N/A
Organizational Expectations
Ensures that resident's/patient's rights are adhered to
Demonstrates professionalism and accountability
Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
Demonstrates excellent communication skills
Ensures confidentiality and security of patients' medical information
Identifies and utilizes appropriate channels of communication
Able to speak, read and write English
Able to think and act calmly to meet unusual occurrences of the job
Adheres to the organization's Mission, Vision and Values
Participates in departmental activities, meetings and in-services and follows established guidelines
Maintains a safe working environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you've ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, ****** orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
💡 Quick Summary
Seeking a career-building opportunity? The Revenue Cycle Account Representative Self Pay position is now open for candidates interested in the Health Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.