Job Description
The Opportunity:
Full-Time | Ongoing contract of employment
NEO classification $126,618 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience)
Chadstone Campus – onsite parking with close proximity to public transport
The Student Wellbeing Department is dedicated to championing the health, safety and overall wellbeing of Holmesglen students, creating a supportive environment where every learner can thrive. From short-term counselling and mental health support to crisis intervention, our services span all campuses to ensure students have access to care when they need it most. Beyond individual support, the department leads a range of targeted welfare programs that address critical student needs—including financial assistance, housing support, food security and access to health services like bulk-billed GP appointments. By working closely with internal departments and community partners, we help students build resilience, stay connected, and have a fulfilling educational experience.
The Safer Community Manager is a key leadership role responsible for safeguarding student and community wellbeing across Holmesglen. You will lead responses to complex and sensitive matters including ****** harm, family and domestic violence, and child safety concerns. Using advanced clinical expertise, you will drive trauma-informed risk assessment, safety planning and decision-making, ensuring compliance with legislation and best practice. Acting as the central authority for high-risk matters, you will coordinate responses and provide expert advice to senior leaders. Working across Counselling, Welfare, Disability Support and academic teams, you will strengthen systems, governance and prevention initiatives to enhance safety outcomes across the Institute.
As a Safer Community Manager, you will:
Act as the authoritative point of contact for disclosures relating to ****** harm, child safety, family and domestic violence and other concerning behaviours, leading assessment, coordination and escalation of high-risk matters and providing expert advice to senior leaders on risk management and institutional response.
Ensure responses are consistent, trauma-informed and procedurally fair, applying advanced clinical understanding of trauma, vulnerability, neurodiversity and psychosocial risk to balance individual support needs with community safety obligations. Provide leadership and oversight of Holmesglen’s Child Safety responsibilities, ensuring compliance with Child Safe Standards, mandatory reporting obligations and relevant legislation.
Act as a key advisor on child safety matters, guiding staff on identification, reporting and management of concerns, and supporting continuous improvement of related systems, policies and training across the Institute.
Lead the development, implementation and continuous refinement of the Safer Community framework, ensuring alignment with sector best practice, government policy and regulatory requirements.
To be successful, you’ll have:
Post-graduate qualifications in psychology, counselling, social work or related mental health discipline
Full registration with the Australian Health Practitioner Registration Agency (AHPRA), or Australian Association of Social Workers (AASW) or Australian Psychological Society (APS) or Australian Counselling Association (ACA) or Psychotherapy and Counselling Federation of Australia (PACFA) or similar accrediting body.
Demonstrated clinical background in counselling, psychology, social work or related disciplines, with extensive experience applying evidence based clinical frameworks to complex case coordination, risk assessment and safety planning in sensitive and high-risk environments.
Proven expertise in trauma-informed, strengths-based approaches, particularly when working with vulnerable populations, ensuring responses are ethical, developmentally appropriate and grounded in sound clinical judgement.
Strong capacity to exercise initiative, analyse complex and sensitive matters objectively, and make well-reasoned recommendations, seeking advice where appropriate while maintaining accountability in high-risk situations.
Current Victoria Driver’s licence.
WWCC and Police Check: Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.
Our commitment to you:
At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.
Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.
Here's how to apply:
Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.
For a confidential discussion regarding this role, please contact Priyanka Choudhury, Head of Student Wellbeing at [email protected]
For further information relating to this opportunity and to view the position description, please click here.
Applications for this position close on 11:59 pm Tuesday 21 April
Employees attending certain workplace settings, including health and care facilities, may be required to be meet mandatory vaccination obligations.
If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at [email protected] or on 03 9564 1530 and we will work with you to identify the best way to assist.
💡 Quick Summary
Seeking a career-building opportunity? The Safer Community Manager position is now open for candidates interested in the Real Estate sector. This role in Chadstone offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Real Estate is a plus.
