Job Description
Full job description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Job Title: Safety Operations Manager, Global Patient Safety (Japanese Speaking)
Locations: Japan, Australia, New Zealand, Singapore, Taiwan, Thailand, India or Philippines.
Position Summary:
Oversees operational delivery and staff within Global Patient Safety (GPS) Operations, in accordance with the GPS vision, strategy and regulatory requirements.
Interacts with and provides guidance to internal functions and external vendors as required for seamless GPS Operations
This role reports into the Head of Global Patient Safety Operations or designee
Responsibilities:
Oversees and coordinates with safety vendor and GPS teams regarding case triage and processing, expedited and aggregate reporting
Coordinates with and supports deliverables with GPS GSL team in relations to case processing
Collaborates with other internal teams (including clinical, medical, or regulatory) and external parties (including HCPs, consumers, or contracted resources) regarding safety related deliverables and processes
Communicates within client and with business partners or distributors regarding deliverables related to PV Agreements (PVA) / Safety Data Exchange Agreements (SDEA).
Oversees assignment of Safety Specialist tasks, i.e. regarding timely monitoring of GPS communication
Proactively identifies issues and areas for improvement and escalates appropriately
Proactively engages in the development of new processes and procedures and leads implementation of those
Performs all activities in compliance with applicable client Controlled Procedures and with global and local regulations as applicable.
Performs other tasks as assigned by line manager or Head of GPS
Education and Experience:
Bachelor’s /Master’s degree (or local equivalent) in nursing, healthcare or other life-science or relevant field
Minimum of 5 years of relevant experience in Safety / Clinical Research / Pharmacovigilance
At least 7 years of relevant experience in global pharmacovigilance/drug safety and practices (EU&US) and a strong focus on Japan PMDA regulations
Proven experience in interactionwith 3rd party vendors
Proven experience with the identification of quality issues and evaluation of quality metrics
Knowledge, Skills, Abilities:
Proficiency with safety database systems (i.e. Argus) and MedDRA coding
Communicates complex issues in an understandable, effective and relevant manner
Manages and prioritizes a variety of tasks for self and team to meet required deadlines
Makes operational decisions with limited supervision and has a good understanding of the overall impact and potential risk
Identifies complex problems, raises issues and proposes solutions constructively
Proven ability to communicate effectively and collaborate successfully across functions and with vendors
Advanced communication in written and spoken Japanese and English required
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Job Title: Safety Operations Manager, Global Patient Safety (Japanese Speaking)
Locations: Japan, Australia, New Zealand, Singapore, Taiwan, Thailand, India or Philippines.
Position Summary:
Oversees operational delivery and staff within Global Patient Safety (GPS) Operations, in accordance with the GPS vision, strategy and regulatory requirements.
Interacts with and provides guidance to internal functions and external vendors as required for seamless GPS Operations
This role reports into the Head of Global Patient Safety Operations or designee
Responsibilities:
Oversees and coordinates with safety vendor and GPS teams regarding case triage and processing, expedited and aggregate reporting
Coordinates with and supports deliverables with GPS GSL team in relations to case processing
Collaborates with other internal teams (including clinical, medical, or regulatory) and external parties (including HCPs, consumers, or contracted resources) regarding safety related deliverables and processes
Communicates within client and with business partners or distributors regarding deliverables related to PV Agreements (PVA) / Safety Data Exchange Agreements (SDEA).
Oversees assignment of Safety Specialist tasks, i.e. regarding timely monitoring of GPS communication
Proactively identifies issues and areas for improvement and escalates appropriately
Proactively engages in the development of new processes and procedures and leads implementation of those
Performs all activities in compliance with applicable client Controlled Procedures and with global and local regulations as applicable.
Performs other tasks as assigned by line manager or Head of GPS
Education and Experience:
Bachelor’s /Master’s degree (or local equivalent) in nursing, healthcare or other life-science or relevant field
Minimum of 5 years of relevant experience in Safety / Clinical Research / Pharmacovigilance
At least 7 years of relevant experience in global pharmacovigilance/drug safety and practices (EU&US) and a strong focus on Japan PMDA regulations
Proven experience in interactionwith 3rd party vendors
Proven experience with the identification of quality issues and evaluation of quality metrics
Knowledge, Skills, Abilities:
Proficiency with safety database systems (i.e. Argus) and MedDRA coding
Communicates complex issues in an understandable, effective and relevant manner
Manages and prioritizes a variety of tasks for self and team to meet required deadlines
Makes operational decisions with limited supervision and has a good understanding of the overall impact and potential risk
Identifies complex problems, raises issues and proposes solutions constructively
Proven ability to communicate effectively and collaborate successfully across functions and with vendors
Advanced communication in written and spoken Japanese and English required
💡 Quick Summary
Seeking a career-building opportunity? The Safety Operations Manager Japan position is now open for candidates interested in the Health Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
