Sales Advisor

Full job description
Sales Advisor (full time, 35 hours per week)

*We are recruiting for x1 permanent vacancy and x1 12-month fixed-term contract vacancy*

Reporting to the Sales Manager, the Sales Advisor will be working for Plumlife, the award winning Sales and Marketing department of Great Places Housing Group. You will effectively market and sell new build, shared ownership and market sale homes for Great Places Housing Group, Cube and other external partners and clients.

What you’ll be doing

Responsible for sales of new build shared ownership, resale shared ownership, and market sale homes, achieving the required sales targets.
Respond in a timely manner to all inquiries and sales leads to ensure high conversion rates.
Assess potential buyer’s eligibility and affordability, maintaining accurate documentation for auditing purposes.
Conduct viewing appointments at sales developments and resale properties, explaining purchase options and closing sales.
Maintain accurate information in databases for performance tracking and reporting.
Liaise with solicitors, IFA’s, valuers, and development teams to ensure quick progression of sales and manage legal documents.
Attend site meetings and provide input on design and specification of new homes.
Assist with coordinating marketing literature and promotional activities.
Manage sales launches, open days, and ensure accurate website entries for marketing purposes.
Provide an exceptional level of customer service and follow all company policies and procedures.
Occasional out-of-hours and regular weekend working required.
What you’ll need

Competent use of Microsoft office systems including word and excel.
Driving Licence and use of a motor car for business purposes (with business use insurance cover).
Experience within a property /development sales background.
Knowledge of property development process. An understanding of shared ownership (Not essential).
Excellent verbal and written communication skills
Experience in a customer focussed environment and able to deliver an exceptional standard of customer service
Ability to provide concise and accurate reports.
Ability to complete tasks in an accurate and timely manner when working under pressure
Attention to detail
Effective liaison with staff/other stakeholders to give information/find information/resolve problems
Organisation and ability to time-manage work load
The ability to develop and project a positive image of Great Places through personal, written and oral skills
What we need from you

You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
Respecting professional boundaries and conducting yourself and a professional manner at all times
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
Ability to work flexibly and when needed outside normal working hours to ensure service continuity
An ability to work in uncertainty.
To be professional and work with integrity, inclusivity and respect for diversity
Plumlife Homes Limited is a ‘profit for purpose’ housing organisation operating in the North West, Yorkshire and beyond. We are part of Great Places Housing Group and have been making home ownership easier for over 20 years. Based in Didsbury, Manchester, our multi-award winning teams specialise in offering affordable homeownership solutions, via options including Shared Ownership and Rent to Buy, as well as outright sale.

Find out more here.

At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they don’t fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?

We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at recruitment@greatplaces.org.uk.