Job Description
Due to continued business growth, we are looking for an experienced and proactive Sales & Key Account Co-ordinator to support our Specialist Sales team.
This is a fast-paced, highly collaborative role where you will work closely with Key Account Managers, the Specialist Team Leader and Field Sales teams to ensure seamless execution across our Pharmacy, Health & Sports Specialist channels.
If you enjoy variety, thrive on organisation, and take pride in being the engine room behind a successful sales team — this role is for you.
About Us
Vitaco is the home of an outstanding collection of leading New Zealand and Australian supplements, health food, and sports nutrition brands. Our four power brands — Nutra-Life, Healtheries, Athena, and Musashi — have been empowering healthier lives across Australia, New Zealand, and more than 30 countries worldwide for over 100 years.
Health and wellness is our passion. With over 650 team members across New Zealand and Australia, we are committed to delivering high-quality products that make a positive difference in people’s lives.
Your Opportunity
Reporting to the Head of Sales – Specialist NZ, you will play a pivotal role in:
Providing end-to-end administrative support to Key Account Managers and Field Sales teams
Managing promotional coordination, sales reporting and CRM updates
Supporting new product launches, deal loading and pricing updates
Managing retail incentive programmes and quarterly rebate processes
Coordinating travel, fleet management and team logistics
Acting as a key internal contact for sales enquiries and specialist customer support
You will be a central link between Sales, Marketing, Customer Services, Graphics and external customers — ensuring materials, information and systems are accurate and delivered on time.
Key Responsibilities
Support Key Account Managers with account administration, new product forms and promotional material coordination
Manage deal loading processes and pricing updates across relevant channels
Maintain and update CRM systems, databases (Toniq/RX1/Pharmacodes) and sales libraries
Prepare and distribute monthly and mid-month specialist sales reports
Monitor and track co-op budgets and retailer incentive programmes
Manage POS coordination, stock levels and distribution to field teams
Coordinate NZ Specialist team travel, accommodation and company fleet management
Support organisation of conferences, sales meetings and retailer events
Liaise professionally with retail customers and internal stakeholders to resolve enquiries
About You
You are organised, proactive and confident working in a busy commercial environment.
We are looking for:
2+ years’ experience in sales administration or key account support
Experience supporting field sales teams (FMCG or Pharmacy/Grocery exposure advantageous)
Strong Microsoft Excel and PowerPoint capability
Excellent organisational skills with the ability to prioritise and self-manage
High attention to detail and strong follow-through
Confidence communicating with customers and cross-functional teams
A proactive mindset, positive attitude and sense of humour
Experience in the Pharmacy, FMCG or Grocery sector in New Zealand will be highly regarded.
Why Join Us?
At Vitaco, We Care, We Act, We Succeed.
You’ll work in an energising environment with passionate people who value collaboration, initiative and shared success. Our people enjoy working with us because of our values, our products and the positive impact we make every day.
Vitaco is growing — and it’s an exciting time to join us!
As our business continues to expand across local and international markets, we’re welcoming many new team members and creating fresh opportunities across all areas of the company. Joining Vitaco now means being part of a dynamic, purpose-driven organisation with a bright future — where your contribution truly makes a difference and growth is part of the journey.
What We Offer
Competitive salary
Flexible working arrangements and work-life harmony
Staff discounts on our products
Access to discounted health insurance
Subsidised onsite café
A paid day off on your birthday
Wellness initiatives
Access to naturopathic advice from our in-house experts
A fun and supportive team environment
How to Apply
Applications will be reviewed as they are received, so we encourage you to apply early rather than waiting for the closing date.
To learn more about this opportunity or to apply online, please click Apply Online to be taken to our careers page.
Interested in other opportunities? Follow us on LinkedIn or set up a profile and job alert by visiting:
https://vitaco.careercentre.net.nz and clicking Register.
Agency notice: This recruitment assignment is being managed directly by Vitaco’s recruitment team. We will reach out to our preferred agency partners should we require additional talent options. Thank you for respecting this process.
💡 Quick Summary
Seeking a career-building opportunity? The Sales and Key Account Co-ordinator position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
