Job Description
• Drive sustained profitable growth in the assigned key account/accounts, aligned with organization strategy to ensure long term success.
• Responsibilities
• Acquire holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
• Drive SKF key account management process/tools to achieve annual growth & margin targets.
• Identify right opportunities with the customer account to develop and deliver value-based offers for a win-win outcome.
• Achieve revenue and profitability targets through OEMs and the distribution network in defined region / segment.
• Ensure seamless connect between consultants, actual user and original equipment manufacturers.
• Segment – Focus Segment- (Heavy, Metals, Off Highway and Materials Handling)
• Metrics
• Revenue & Margin Achievements
• Hit ratio achieved YOY
• Adoption (conversion of manual to automatic lubrication) rate enhancement.
• Account Receivables
• Market Survey & Business Potential Assessment
• Competencies
• Business Acumen and Financial Knowledge
• Domain Knowledge (Product / Segment)
• Market and Customer Orientation
• Interpersonal relationships
• Negotiation Skills
• Communication Skills – Verbal & Written
• Candidate Profile
• BE (Mechanical) + MBA (Can be an added advantage)
• 6 Years – 8 Years’ experience
• Location – Chennai
About SKF
SKF’s mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 75 billion and the number of employees ca 41,000
💡 Quick Summary
Seeking a career-building opportunity? The Sales Customer Service position is now open for candidates interested in the Customer Care Executive sector. This role in Tamil Nadu offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
