Job Description
Full-Time | Permanent
Salary: $60,000–$70,000 per year (depending on experience)
Benefits Included
Logic Lumber is seeking a motivated, customer-focused Sales Desk Representative to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering excellent customer service.
The Sales Desk Representative plays a key role in supporting customers, coordinating orders and deliveries, and working closely with both the sales and yard teams to ensure smooth daily operations.
Key Responsibilities
Assist customers in person, over the phone, and via email with product inquiries, pricing, and order placement
Provide exceptional customer service with a positive, solution-oriented attitude
Process sales orders accurately and efficiently
Coordinate special order products with vendors and suppliers
Receive and track incoming special orders and notify customers promptly when orders arrive
Work closely with the Yard Foreman and operations team to coordinate delivery schedules and customer expectations
Troubleshoot order issues, delivery concerns, and customer requests in a professional and timely manner
Maintain accurate records of orders, invoices, quotes, and customer communications
Support the outside sales team with quotations, follow-ups, and administrative tasks
Contribute to a clean, organized, and professional work environment
Qualifications & Requirements
Strong customer service and communication skills
High energy with the ability to multitask in a busy environment
Strong problem-solving and organizational abilities
Ability to work well independently and as part of a team
Professional attitude with a willingness to learn
Comfortable using computers, email, and point-of-sale/order systems
Construction, building materials, or LBM industry experience is considered a strong asset
Previous sales desk, retail, dispatch, or contractor-service experience is an asset
What We Offer
Competitive salary based on experience
Full benefits package
Stable, full-time permanent employment
Opportunities for growth and advancement
Supportive team environment
Fast-paced and engaging work environment where no two days are the same
Schedule
Full-time
Monday to Friday
Why Join Logic Lumber?
At Logic Lumber, we pride ourselves on providing strong customer service, reliable building material solutions, and a team-oriented workplace culture. We are looking for someone who wants to build a long-term career with a company that values accountability, energy, and customer relationships.
Apply today and become part of a growing team that keeps projects moving.
Pay: $60,000.00-$70,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
RRSP match
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sales Desk Representative position is now open for candidates interested in the Customer Care sector. This role in Lethbridge offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
