Job Description
About Us:
Neolink is setting a new standard for global freight forwarding in Australia. As a new-age logistics company, we provide end-to-end freight solutions across 800+ cities in 200+ countries, leveraging cutting-edge supply chain technologies to drive efficiency and performance for our customers.
We are proud to be the fastest-growing freight forwarder in Australia, as recognized by the AFR Fast 100 and Deloitte Tech 50. Our culture of innovation and excellence has also led to us being the only Australian freight forwarder named on Australia's Best Workplaces™ in 2022. Most recently, we were honoured with the Australian Financial Review's Customer Champion Award for 2024, further cementing our reputation as a customer-focused industry leader.
With another record-breaking year behind us, we are building out or commercial team launching a brand new Sales Development Representative (SDR) function.
About the Role:
This is a phone-first, outbound sales role focused on booking qualified meetings for our Directors and Business Development Managers.
You won’t be quoting or managing the full sales cycle on day one – your job is to:
Open doors, start conversations, and book high-quality meetings with decision-makers.
You’ll be:
Calling Australian importers and exporters using our proven Neolink cold calling script and training.
Introducing Neolink’s story, awards, and technology to build credibility quickly.
Booking meetings into the calendars of our Directors and BDMs.
Joining those meetings to learn the industry and build your commercial skillset.
This role is the entry point into our commercial team and is designed as a clear pathway into a Business Development Manager (BDM) role over time.
Key Responsibilities
Make proactive outbound calls, emails and LinkedIn outreach to targeted prospects.
Book qualified meetings with senior decision-makers (Owners, GMs, Ops / Logistics leaders).
Use our frameworks to qualify opportunities (fit, volume, pain points) before booking.
Clearly position Neolink’s value proposition, including our awards, technology, and customer experience.
Log all activities, notes and outcomes accurately in our systems.
Work closely with the Directors and BDMs to prepare for and follow up on meetings.
Continually refine talk tracks, objection handling and outreach based on feedback and results.
About You
You’ll thrive in this role if you:
Have proven experience in cold calling and appointment setting (any B2B industry - logistics experience is a bonus, not a requirement).
Are confident on the phone, comfortable speaking with senior leaders and business owners.
Enjoy KPI-driven, results-focused environments where activity and outcomes are visible.
Are resilient - you see “no” as a step closer to “yes”.
Are organised and disciplined with follow-up and CRM notes.
Want a career path, not just a job - you’re hungry to step into a BDM role in time.
Align with Neolink’s values and behaviours that underpin our high-performing team culture.
What We Offer
Competitive Base Salary
A clear pathway to Business Development Manager for high performers.
Direct exposure to and mentorship from founders and senior BDMs.
The chance to represent a brand with strong market credibility, real points of difference and industry-leading technology.
A place in an award-winning culture, recognised as one of Australia’s Best Workplaces and for outstanding customer experience.
Modern office in Alexandria with a high-performing but supportive team environment.
Comprehensive induction, including Neolink Cold Calling Training, our Account Management Principles, and ongoing coaching.
How to Apply
If you’re ready to build a sales career with one of Australia’s fastest-growing logistics businesses:
Click Apply on Indeed and upload your CV, or
For a confidential discussion, contact Sean Crook on (02) 8363 6565 or email your resume to [email protected].
Job Type: Full-time
Pay: $70,000.00 – $90,000.00 per year
Benefits:
Employee mentoring program
Professional development assistance
Profit sharing
Salary packaging
Experience:
Cold calling: 2 years (Required)
Language:
English (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
Neolink is setting a new standard for global freight forwarding in Australia. As a new-age logistics company, we provide end-to-end freight solutions across 800+ cities in 200+ countries, leveraging cutting-edge supply chain technologies to drive efficiency and performance for our customers.
We are proud to be the fastest-growing freight forwarder in Australia, as recognized by the AFR Fast 100 and Deloitte Tech 50. Our culture of innovation and excellence has also led to us being the only Australian freight forwarder named on Australia's Best Workplaces™ in 2022. Most recently, we were honoured with the Australian Financial Review's Customer Champion Award for 2024, further cementing our reputation as a customer-focused industry leader.
With another record-breaking year behind us, we are building out or commercial team launching a brand new Sales Development Representative (SDR) function.
About the Role:
This is a phone-first, outbound sales role focused on booking qualified meetings for our Directors and Business Development Managers.
You won’t be quoting or managing the full sales cycle on day one – your job is to:
Open doors, start conversations, and book high-quality meetings with decision-makers.
You’ll be:
Calling Australian importers and exporters using our proven Neolink cold calling script and training.
Introducing Neolink’s story, awards, and technology to build credibility quickly.
Booking meetings into the calendars of our Directors and BDMs.
Joining those meetings to learn the industry and build your commercial skillset.
This role is the entry point into our commercial team and is designed as a clear pathway into a Business Development Manager (BDM) role over time.
Key Responsibilities
Make proactive outbound calls, emails and LinkedIn outreach to targeted prospects.
Book qualified meetings with senior decision-makers (Owners, GMs, Ops / Logistics leaders).
Use our frameworks to qualify opportunities (fit, volume, pain points) before booking.
Clearly position Neolink’s value proposition, including our awards, technology, and customer experience.
Log all activities, notes and outcomes accurately in our systems.
Work closely with the Directors and BDMs to prepare for and follow up on meetings.
Continually refine talk tracks, objection handling and outreach based on feedback and results.
About You
You’ll thrive in this role if you:
Have proven experience in cold calling and appointment setting (any B2B industry - logistics experience is a bonus, not a requirement).
Are confident on the phone, comfortable speaking with senior leaders and business owners.
Enjoy KPI-driven, results-focused environments where activity and outcomes are visible.
Are resilient - you see “no” as a step closer to “yes”.
Are organised and disciplined with follow-up and CRM notes.
Want a career path, not just a job - you’re hungry to step into a BDM role in time.
Align with Neolink’s values and behaviours that underpin our high-performing team culture.
What We Offer
Competitive Base Salary
A clear pathway to Business Development Manager for high performers.
Direct exposure to and mentorship from founders and senior BDMs.
The chance to represent a brand with strong market credibility, real points of difference and industry-leading technology.
A place in an award-winning culture, recognised as one of Australia’s Best Workplaces and for outstanding customer experience.
Modern office in Alexandria with a high-performing but supportive team environment.
Comprehensive induction, including Neolink Cold Calling Training, our Account Management Principles, and ongoing coaching.
How to Apply
If you’re ready to build a sales career with one of Australia’s fastest-growing logistics businesses:
Click Apply on Indeed and upload your CV, or
For a confidential discussion, contact Sean Crook on (02) 8363 6565 or email your resume to [email protected].
Job Type: Full-time
Pay: $70,000.00 – $90,000.00 per year
Benefits:
Employee mentoring program
Professional development assistance
Profit sharing
Salary packaging
Experience:
Cold calling: 2 years (Required)
Language:
English (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sales Development Representative – Neolink position is now open for candidates interested in the Customer Care sector. This role in Alexandria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
