Job Description
Full job description
Sales Executive (Membership Retention & Growth)
Hiring Partner: JP Recruits
Location: Philippines
Employment Type: Full-Time
About the Hiring Partner
JP Recruits is partnering with a growing membership-based organisation to support their expansion and strengthen their retention and revenue performance. We are assisting our client in hiring a results-driven Sales Executive (Membership Retention & Growth) focused on proactive outreach, structured follow-ups, and data-driven execution.
This is a performance-oriented role ideal for candidates who thrive in a target-driven environment and are confident in outbound sales and retention strategies.
Role Summary
The Sales Executive is responsible for supporting membership retention and revenue growth through daily outbound outreach, systematic follow-ups, and strong CRM management.
This role focuses on:
Converting leads
Securing renewals
Increasing upgrades
Improving overall membership lifetime value
The ideal candidate is disciplined, metrics-focused, and comfortable working toward daily and monthly performance targets.
Key Responsibilities1. Membership Sales & Retention
Conduct daily outbound calls to leads, existing members, and expired members
Follow up on expiring memberships to secure renewals
Convert trial users and prospects into paying members
Upsell and cross-sell higher-tier memberships and add-on services
Re-engage inactive or churned members
Build strong member relationships to improve long-term retention
2. Lead Management & Follow-Through
Maintain a structured follow-up system for all prospects and members
Manage and update CRM pipelines accurately and consistently
Ensure timely response to inbound enquiries
Schedule consultations and appointments where required
Track conversion progress from first contact to closure
3. Data Analysis & Performance Tracking
Analyse membership and sales data to identify trends and opportunities
Monitor daily, weekly, and monthly KPIs (calls made, conversion rate, renewals, revenue)
Segment database for targeted outreach campaigns
Provide insights to improve membership selling and retention strategies
4. Targets & Accountability
Achieve individual sales and renewal targets
Meet daily outbound call and follow-up quotas
Maintain accurate documentation of all sales activities
Participate in weekly sales reviews and performance meetings
Requirements
Proven experience in sales, retention, or membership-based roles
Strong communication and objection-handling skills
Comfortable working with data, KPIs, and performance metrics
Experience using CRM systems
Self-driven, disciplined, and target-oriented
Able to work in a structured, performance-based environment
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per month
Benefits:
Work from home
Experience:
Sales: 1 year (Preferred)
Language:
English (Preferred)
Work Location: Remote
Sales Executive (Membership Retention & Growth)
Hiring Partner: JP Recruits
Location: Philippines
Employment Type: Full-Time
About the Hiring Partner
JP Recruits is partnering with a growing membership-based organisation to support their expansion and strengthen their retention and revenue performance. We are assisting our client in hiring a results-driven Sales Executive (Membership Retention & Growth) focused on proactive outreach, structured follow-ups, and data-driven execution.
This is a performance-oriented role ideal for candidates who thrive in a target-driven environment and are confident in outbound sales and retention strategies.
Role Summary
The Sales Executive is responsible for supporting membership retention and revenue growth through daily outbound outreach, systematic follow-ups, and strong CRM management.
This role focuses on:
Converting leads
Securing renewals
Increasing upgrades
Improving overall membership lifetime value
The ideal candidate is disciplined, metrics-focused, and comfortable working toward daily and monthly performance targets.
Key Responsibilities1. Membership Sales & Retention
Conduct daily outbound calls to leads, existing members, and expired members
Follow up on expiring memberships to secure renewals
Convert trial users and prospects into paying members
Upsell and cross-sell higher-tier memberships and add-on services
Re-engage inactive or churned members
Build strong member relationships to improve long-term retention
2. Lead Management & Follow-Through
Maintain a structured follow-up system for all prospects and members
Manage and update CRM pipelines accurately and consistently
Ensure timely response to inbound enquiries
Schedule consultations and appointments where required
Track conversion progress from first contact to closure
3. Data Analysis & Performance Tracking
Analyse membership and sales data to identify trends and opportunities
Monitor daily, weekly, and monthly KPIs (calls made, conversion rate, renewals, revenue)
Segment database for targeted outreach campaigns
Provide insights to improve membership selling and retention strategies
4. Targets & Accountability
Achieve individual sales and renewal targets
Meet daily outbound call and follow-up quotas
Maintain accurate documentation of all sales activities
Participate in weekly sales reviews and performance meetings
Requirements
Proven experience in sales, retention, or membership-based roles
Strong communication and objection-handling skills
Comfortable working with data, KPIs, and performance metrics
Experience using CRM systems
Self-driven, disciplined, and target-oriented
Able to work in a structured, performance-based environment
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per month
Benefits:
Work from home
Experience:
Sales: 1 year (Preferred)
Language:
English (Preferred)
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
