Job Description
Location: Chennai (In-office only)
COMPANY DESCRIPTION
Surprise Machi is India's leading creative surprise planning company, founded in 2016 in Chennai. We specialize in transforming moments into memories, from ******** birthday surprises to large-scale flashmobs, romantic proposals, movie promotions, and brand activations. With over 10,000 surprise events across 12+ cities, our passionate in-house team offers unique services such as private theatre experiences, musical surprises, gifting innovations, and exclusive venues like The Event Lab. Our collaborations include Equitas Bank, Sony Music, and Poorvika Mobiles, serving clients across India.
ROLE DESCRIPTION
This is a full-time, on-site role for a Sales Executive based in Chennai. This is a target-driven sales role focused on handling inbound leads and converting them into successful event closures.
The Sales Executive will be responsible for understanding client requirements, suggesting suitable surprise packages, and driving end-to-end sales conversion. Day-to-day tasks include handling inbound leads, client consultations, pitching customized event solutions, following up with prospects, closing sales, and coordinating with clients until the successful execution of the event.
KEY RESPOSIBILITY
Handle inbound sales leads and convert them into confirmed bookings
Understand client requirements (occasion, budget, location, expectations) and suggest suitable surprise packages
Actively follow up with leads via calls, and WhatsApp, to drive conversions
Own the complete sales cycle from lead generation to closure and post-booking coordination
Coordinate with internal teams (creative, operations, vendors) to ensure seamless execution
Build strong client relationships to enhance repeat business and referrals
Maintain accurate records of leads, follow-ups, and conversions in CRM/tools
Ensure high client satisfaction while meeting business goals
QUALIFICATIONS
Fresher’s with bachelor’s degree in Marketing, Business, or related field is a bonus (Sales interest is mandatory)
Strong sales, negotiation, and persuasion skills
Excellent communication and interpersonal skills
Basic understanding of customer handling and conversion funnels
Strong organizational and time management skills
Problem-solving and decision-making abilities
Proficiency in MS Office and CRM/tools is a plus
LEARNING OPPURTUNITIES
Hands-on experience in sales conversion, client psychology, and negotiation
Exposure to high-value and emotional purchase decision-making
Cross-functional learning with marketing, creative, and operations teams
Real-time experience in handling high-intent leads and closing deals
Growth into senior sales, key account, or business development roles
REQUIREMENTS
Ability to manage multiple leads and clients simultaneously
Strong follow-up discipline and conversion-focused mindset
Willingness to work in a target-based environment with defined sales goals
High attention to detail and proactive approach to closing deals
Willingness to work flexible hours, including weekends and evenings
Chennai-based candidate available for full-time, on-site work
Passion for sales, customer experience, and creating memorable events
PERKS
Opportunity to be part of a rapidly growing experiential brand
Attractive incentives and performance-based earnings
Professional growth while contributing to multi-city expansion
Dynamic, youthful, and high-energy sales environment
Direct collaboration with founders and leadership team
Hands-on ownership of high-value client conversions
Fast-track growth for high performers
INDUSTRY
Event Management
COMPANY DESCRIPTION
Surprise Machi is India's leading creative surprise planning company, founded in 2016 in Chennai. We specialize in transforming moments into memories, from ******** birthday surprises to large-scale flashmobs, romantic proposals, movie promotions, and brand activations. With over 10,000 surprise events across 12+ cities, our passionate in-house team offers unique services such as private theatre experiences, musical surprises, gifting innovations, and exclusive venues like The Event Lab. Our collaborations include Equitas Bank, Sony Music, and Poorvika Mobiles, serving clients across India.
ROLE DESCRIPTION
This is a full-time, on-site role for a Sales Executive based in Chennai. This is a target-driven sales role focused on handling inbound leads and converting them into successful event closures.
The Sales Executive will be responsible for understanding client requirements, suggesting suitable surprise packages, and driving end-to-end sales conversion. Day-to-day tasks include handling inbound leads, client consultations, pitching customized event solutions, following up with prospects, closing sales, and coordinating with clients until the successful execution of the event.
KEY RESPOSIBILITY
Handle inbound sales leads and convert them into confirmed bookings
Understand client requirements (occasion, budget, location, expectations) and suggest suitable surprise packages
Actively follow up with leads via calls, and WhatsApp, to drive conversions
Own the complete sales cycle from lead generation to closure and post-booking coordination
Coordinate with internal teams (creative, operations, vendors) to ensure seamless execution
Build strong client relationships to enhance repeat business and referrals
Maintain accurate records of leads, follow-ups, and conversions in CRM/tools
Ensure high client satisfaction while meeting business goals
QUALIFICATIONS
Fresher’s with bachelor’s degree in Marketing, Business, or related field is a bonus (Sales interest is mandatory)
Strong sales, negotiation, and persuasion skills
Excellent communication and interpersonal skills
Basic understanding of customer handling and conversion funnels
Strong organizational and time management skills
Problem-solving and decision-making abilities
Proficiency in MS Office and CRM/tools is a plus
LEARNING OPPURTUNITIES
Hands-on experience in sales conversion, client psychology, and negotiation
Exposure to high-value and emotional purchase decision-making
Cross-functional learning with marketing, creative, and operations teams
Real-time experience in handling high-intent leads and closing deals
Growth into senior sales, key account, or business development roles
REQUIREMENTS
Ability to manage multiple leads and clients simultaneously
Strong follow-up discipline and conversion-focused mindset
Willingness to work in a target-based environment with defined sales goals
High attention to detail and proactive approach to closing deals
Willingness to work flexible hours, including weekends and evenings
Chennai-based candidate available for full-time, on-site work
Passion for sales, customer experience, and creating memorable events
PERKS
Opportunity to be part of a rapidly growing experiential brand
Attractive incentives and performance-based earnings
Professional growth while contributing to multi-city expansion
Dynamic, youthful, and high-energy sales environment
Direct collaboration with founders and leadership team
Hands-on ownership of high-value client conversions
Fast-track growth for high performers
INDUSTRY
Event Management
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the Retail & Wholesale sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
