Sales Executive |Commercial Vehicle

LOCATIONS OPEN : Bilaspur, Janjgir, Patthalgaon, Mungeli, Raigarh KEY PURPOSE- The Dealer sales executive is responsible for selling heavy commercial vehicles with the objective of achieving Volume and Customer Satisfaction standards. Assist customers in determining machine needs and completing financing paperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction through professionalism, trustworthiness, sincerity, a positive attitude and a business-like appearance in every customer touch point. EXPERIENCE • Minimum 1 year of experience in Sales. • Good Knowledge about automobile industry. DUTIES AND RESPONSIBILITIES- • Ensure all targets are achieved as per plan. • Ensure all customers are kept happy and have a pleasant ‘in-dealership’ experience. • Improve customer satisfaction-related scores • Able to coach and mentor subordinates. • Create a conducive atmosphere for working at the dealership. • Ensure all reports are generated on time. • Able to analyze reports and takes corrective actions. • Ensure all processes are adhered to. • Regularly meet customers and take informal feedback. • Must be able to analyze dealership CSI scores and take corrective actions. • Liase with financial institutions, insurance, RTO and allied businesses. SKILLS REQUIREMENT • Should be a strategist. • Must have finance acumen. • Should be a customer-oriented person. • Must be PC literate (MS Word, Excel, Power Point). EDUCATION • Graduate (Required)